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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY LOAN PROCESSORI am a goal-driven and results oriented mortgage loan processor and underwriter with a proven track record in managing high-volume pipelines and ensuring compliance with Conventional, FHA, VA, and USDA guidelines. Skilled in developing policies, mitigating risks, and maintaining quality control. I am recognized for delivering excellent customer service, training teams, and collaborating across functions to get the job done. In my commitment to enhancing client satisfaction I leverage meticulous documentation review and proactive communication to streamline processes and secure timely loan approvals. Ready to leverage extensive expertise in loan processing and underwriting to drive success in dynamic, fast-paced environments.SKILLSLoan Processing:Credit and Income Analysis Automated Underwriting Systems Quality Control Compliance & Regulatory Standards Pipeline ManagementLoan Program Template HAMP, FHA, VA, and Conventional Loans Title Document Escrow Analysis Fraud Prevention Business, Communication, & Leadership:Customer Service Workload Prioritization Stakeholder Communication Policy & Procedure Development Training & Mentoring Workflow Optimization Cross-functional Collaboration Continuous Learning Excellent Verbal & Written Skills Risk Mitigation EXPERIENCELoan Processor USAA Bank Mar 2020 May 2024 Reviewed loan applications for completeness and accuracy, ensuring all necessary documentation was gathered and verified for submission to underwriting, leading to a streamlined approval process. Pioneered advanced loan review techniques, resulting in a 25% increase in final loan approval rates by ensuring thorough and accurate documentation and adherence to underwriting guidelines. Consistently exceeded quality control metrics, receiving multiple awards for maintaining a 98% or higher QC rate, demonstrating a commitment to excellence and regulatory compliance. Requested and meticulously reviewed title documents, collaborating closely with title companies to ensure all required information was obtained for timely loan approvals. Followed up proactively with appraisers and real estate agents, maintaining open lines of communication to keep all parties informed and up-to-date on the status of transactions, enhancing overall client satisfaction. Provided borrowers with detailed and timely weekly status updates on their loan progress, ensuring transparency and addressing any questions or concerns promptly. Conducted in-depth financial analysis on borrower profiles, including verification of employment and analysis of income, assets, and liabilities, to assess loan eligibility and risk. Implemented and maintained a comprehensive communication log to track all interactions with borrowers, title companies, appraisers, and real estate agents, ensuring accurate record-keeping and accountability. PAG Processor JP Morgan Chase May 2018 Feb 2020 Reviewed and processed project approval documents for Co-Ops and Condominium projects, ensuring completeness and accuracy to streamline the underwriting approval process. Requested, gathered, and meticulously reviewed all required documentation from homeowner associations and Co-Ops, ensuring compliance with underwriting standards and regulatory requirements. Collaborated with Loan Officers and Underwriters to determine product suitability for Co-Op and Condominium projects, providing clear communication and updates on project status. Facilitated weekly meetings with cross-functional teams, including loan officers, underwriters, and compliance officers, to review project statuses and address any issues promptly, ensuring seamless workflow and collaboration. Trained and mentored junior team members on the intricacies of project approval processes for Co-Ops and Condominium projects, fostering a knowledgeable and capable team.Underwriter, Servicing & Default JP Morgan Chase Jan 2015 Aug 2017 Underwrote and reviewed FHLMC files to analyze for Capacity, Capital, Character, and Condition, ensuring thorough and accurate assessments for loan approvals. Analyzed borrower documentation, including income and household expenses, to determine their ability to repay modified loans, ensuring compliance with lending guidelines and mitigating risk. Evaluated borrowers' reasons for default and recommended appropriate loan resolutions, providing tailored solutions that balanced borrower needs and company policies. Reviewed recommended foreclosure prevention alternatives, ensuring all Mortgage Insurance and Investor approvals were obtained and guidelines were strictly followed. Conducted detailed reviews and analyses of delinquency and modification scenarios, performing escrow analyses to determine suitable loan workout options. Maintained up-to-date knowledge of new policies and procedures through continuous training, adapting quickly to frequent changes to make informed loan servicing decisions. Collaborated with compliance and legal teams to conduct comprehensive reviews of new lending regulations, ensuring all underwriting practices adhered to federal and state guidelines and mitigating potential risks. Customer Assistance Specialist, Servicing & Default JP Morgan Chase Nov 2013 Dec 2014 Managed a high-volume pipeline of over 200 loss prevention loans, ensuring timely processing of HAMP loan requests for FHA, VA, and USDA investors. Maintained daily contact with customers to provide updates on loan status, address inquiries, and obtain necessary documentation, delivering excellent customer service.Underwriter, HL Consumer Direct JP Morgan Chase Aug 2012 Nov 2013 Manually underwrote Agency and Retail conventional full documentation loans in a paperless environment, ensuring compliance with company and investor guidelines. Decided on reduced documentation HARP loans gaining approvals through DU and LP engines, optimizing loan processing efficiency. Applied expert knowledge of rental, self-employment, W2 wage earner, and passive income to assess borrower qualifications and risk. Performed credit, assets, and collateral analysis, ensuring effective evaluation of borrowers' financial profiles for underwriting decisions. Conducted collateral analysis on multifamily, single-family residences, condos, and co-ops, verifying appraisals to ensure loan values and collateral meet company policies. Cross-verified all parties involved in the transaction through Data Verify to prevent fraud and ensure accuracy of information. Provided clear explanations to internal and external inquiries of credit decisions, increasing production by reducing fallout. Underwrote and reviewed submitted files to analyze Capacity, Capital, Character, and Condition, ensuring comprehensive evaluation of loan applications. Analyzed borrower documentation to determine income and repayment ability, considering credit obligations and asset-building capacity for loan approval. Secured loan transactions by reviewing subject property valuation reports to verify sufficient collateral and supported appraised values. Ensured AUS decision documents met all Mortgage Insurance and Investor approval requirements, adhering to guidelines and minimizing risk. Maintained up-to-date knowledge of new policies and procedures through continuous training, adapting to changes to make informed and compliant loan servicing decisions.Underwriter, Servicing & Default JP Morgan Chase June 2011 Aug 2012 Underwrote and reviewed submitted files to analyze for Capacity, Capital, Character, and Condition, ensuring comprehensive evaluation of loan applications and adherence to lending standards. Analyzed borrower documentation to determine income and repayment ability, considering household expenses and reasons for default to recommend appropriate loan resolutions. Reviewed and evaluated foreclosure prevention alternatives, ensuring all Mortgage Insurance and Investor approvals were obtained and guidelines followed, reducing risk of default. Performed detailed analysis of delinquency and loan modification scenarios, conducting escrow analysis to determine suitable loan workout options. Maintained up-to-date knowledge of new policies and procedures through continuous training, adapting quickly to changes to make informed and compliant loan servicing decisions.Mortgage Loan Specialist Wells Fargo Home Mortgage Nov 2010 May 2011 Contract Modification Processor Wells Fargo Home Mortgage Apr 2010 Nov 2010 Senior Government Loan Processor Innovative Home Loans, Inc July 2008 Apr 2010 Established policies and procedures for loan officers to follow when originating FHA and VA purchase and refinance loan transactions, ensuring compliance with regulatory standards and company guidelines. Trained loan officers on best practices for originating FHA and VA loans, enhancing their understanding of compliance requirements and improving overall loan quality. Created and maintained templates for loan programs, closing cost scenarios, custom letters, and master borrower templates, streamlining the loan origination process and enhancing accuracy in Point software entries. Reviewed loan applications and utilized DU or LP engines to obtain pre-approvals for FHA and VA purchase transactions, ensuring thorough evaluation of borrower eligibility. Analyzed complete credit packages, appraisals, and closing documentation for submission to underwriting, ensuring all necessary documentation was accurate and complete. |
