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Title Customer Service Delivery Driver
Target Location US-NY-New York City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
New York, NY Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary of Qualifications: Highly knowledgeable, skilled, and customer facing professional with extensive experience with construction materials and equipment, business to business customer service, and driving and shipping High level product knowledge with the ability to interact directly with contract and building management professionals to provide quality product selection and service Excellent communication and sales skills; highly resourceful, willing and able to solve problems, and handle orders knowledgeably Professional driving skills with a Class E Driver License; intricately knowledgeable with local and commercial routes throughout the tri-state region; vehicle maintenance background Highly organized and prepared; able to safely use industrial equipment, plan routes, and load trucks efficiently Computer skills: Microsoft Word, Google Suite, e-commerce apps, and professional email usage SST card provided with certifications in BPI - Air Leakage Control Installer, OSHA 10, OSHA 30-Hour, OSHA Confined Space, DOB 4-hour Supported Scaffold User, DOT 4-hour Site Safety Flagger, SST 8-hour Fall Prevention, SST 2 hour Drug & Alcohol Awareness, CPR and First Aid, and HAZWOPER Experience:Ignatius Christian Church Yonkers, NYTeaching Assistant/Food Pantry (Seasonal Volunteer) 11/2022-01/2023 Assisted with teaching immigrants English and going over basic spelling and speaking skills with groups of 10-15 per class Helped distribute food supplies or pre-made meals to community members in need; served hot meals Unloaded delivery trucks with pantry supplies and organized within storage areas for distribution Worked with cooking team to clean and sanitize kitchen and equipment to meet health and sanitation requirementsC.S. Hardware Stores New York, NYDelivery Driver/Salesman 08/2011-02/2016 Responsible for delivering construction tools and material to various work sites across NYC, New Jersey and upstate New York; 50-100 deliveries per day Took assembled orders from warehouse dispatch office and planned routes in the most efficient sequence Loaded trucks carefully; ensured products were secured safely and could be retrieved easily along route Cultivated customers with building management, construction contractors, doormen, superintendents, and renovation clients throughout the region; gained contract commitments whenever possible Worked closely with third-party vendors and suppliers to purchase merchandise for store sales Utilized deep product knowledge to deal directly with regular customers to take and fill rush orders, help select correct product, and provide quick deliveries AJO Home and Lumber Depot New York, NYDelivery Driver 02/2007-05/2010 Performed up to 30 worksite deliveries per day, supplying contractor and construction tools and supplies Maintained, repaired, or arranged servicing for commercial trucks and vans Picked up delivery orders at satellite warehouse location using Hi-Lo Jack; helped organize or pick orders Assisted residential and commercial business customers with merchandise and material selections Education:The HOPE Program/Sustainable South Bronx Bronx, NY Hands on training in Green Construction and Building Maintenance 10/2023-Current Courses in: customer service skills and principles, conflict resolution, problem solving, written and interpersonal communications, public speaking, time management, teamwork principles, and project-based learning Training in: Electrical, Carpentry, Safety, Boilers and HVAC Computer literacy: Google Suite, Google Docs, email, Internet, and remote learning St. Gregory High School Nashville, TNHigh School Diploma Earned (Online) 2022

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