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Candidate's Name
Experience07/29/2024-PresentOmni Interactions (Intuit)-Teams-Global Protect-Beyond Identity-Quickbooks-Kahoot-S.T.A.R.-Help Panel-Microsoft Outlook03/02/2023-05/14/2024Nexrep/Teladoc Remote-Customer Service-HIPAA Verifying clients-Scheduling members consultations with physicians-Reading proper scripting to the member-Creating own schedule-Five9-Call Center-Data Entry-Accounts Payable-Accounts Receivable-Answering inbound calls-Kahoot-Socartes-Sticky Notes-Microsoft Word-Microsoft Excel12/13/2021-10/03/2022Say Heating and Cooling / Secretary-Answering phones-Scheduling appointments-Making Service techs schedule-Filing-Sending and receiving faxes-Quickbooks-Accounts Receivable-Accounts Payable-Collections-Microsoft Word-Microsoft Excel- Data Entry-Answering all company emails-Chatting with customers via messenger, texting, emails7/23/2021  9/26/2021Direct Interactions / Customer Service Representative-Call center-Answering calls-Answering chats-Unemployment Claims-Data Entry-Jabber-Kahoot-Customer Service3/29/2021  7/12/2021Alorica / Customer Service Representative-Answering Calls-Answering Chats-Customer Service-Accounts Receivable-Accounts Payable-Data Entry-Tech Support-Finding and solving technical issues-Troubleshoot-Time management/20 minutes per call2/18/2019  11/27/2020Cash Express / Manager-Managing Office Employees-Managing Store-Tech Support-Collections-Answering Company emails-Customer Service-Outbound Calls-Receiving Calls-Microsoft Word-Accounts Receivable-Accounts Payable- Scheduling appointments- Data Entry- Filing- Sending and Receiving Faxes-Printing-Marketing8/4/2015  2/17/2019Shoneys Restaurant / Cashier/Server/Dining Room Manager-Customer Service-Answering phones- Food Runner-Managing Dining Room-Cleanliness of store-Opening and closing store-Money Handling1/15/2014  4/15/2017Extreme Tax Service / Receptionist- Customer Service- Scheduling Appointments- Answering phones- Cleanliness of store- Filing- Faxing and printing- Data Entry-Excel-Microsoft Word-TaxWise1/12/2012  8/3/2015Save-A-Lot / Cashier- Customer Service- Answering Phones- Stocking- Opening and closing store- Cleanliness of store- Money handlingEducation8/26/2009  5/17/2013High School Diploma / Stone Memorial High School -- -Graduated with 3.4 GPA-Studied Criminal Justice-Studied Business Economics6/22/2015  6/22/2016Master Barber / Shear Academy- Master Colorist- Haircutting-Pedicure- Manicure-Shave Steps- Managing Salon- Scheduling Appointments8859 Crossville HWY Sparta, TN 38583PHONE NUMBER AVAILABLEEMAIL AVAILABLE