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Customer Service ExpertSan Antonio, TXEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceReset Team MemberSAS Retail Services - San Antonio, TXFebruary 2021 to PresentCurrently contracted by Heb food store. We travel to required location, than in which we reset productand or product shelves.Shopper/Delivery DriverInstacart Shoppers - San Antonio, TXMarch 2020 to PresentI shop and deliver orders to costumers.Driver/ HelperSpealized Home Life - San Antonio, TXMay 2018 to February 2020Would administer meds, take clients on doctor appointments and other outings. (Mostly in groups of 6)Would be responsible for daily supervision of clients.Waitress/ TranierJIM'S RESTAURANT - San Antonio, TXOctober 2005 to April 2018Generate new business. Train on coming waitress. Worked close with costumes.Have tooken costumer service classes offered by company.EducationHigh school diploma or GEDChampions School of Real Estate - San Antonio, TXNovember 2017 to February 2018Commercial Driver's License (CDL)Class CExpires: June 2023State: TXSkills Hiring Server Customer Service (10+ years) training POS fast learner Organizational Skills Microsoft Office Restaurant Experience Upselling (8 years) Cash Handling (10+ years) Driving Kitchen Experience Delivery Driver Experience Inventory Control Leadership Computer Skills Generate business People communtications (10+ years) (2 years) Retail Sales Host/Hostess Merchandising Food Safety Food Preparation Restaurant Management Problem-solving Flexibility Team Work ReliabilityCertifications and LicensesFood Handler CertificationAssessmentsNight Auditor (Hotel) Highly ProficientOctober 2020Selecting hotel rooms based on verbal requests and identifying errors in hotel dataFull results: Highly ProficientCustomer Service ProficientOctober 2020Identifying and resolving common customer issuesFull results: ProficientCustomer Focus & Orientation Highly ProficientOctober 2020Responding to customer situations with sensitivityFull results: Highly ProficientSales Skills Highly ProficientOctober 2020Influencing and negotiating with customersFull results: Highly ProficientFiling & Organization Highly ProficientOctober 2020Measures a candidate's ability to arrange and manage files or records using a set of rules.Full results: Highly ProficientWritten Communication FamiliarOctober 2020Measures a candidate's ability to convey written information using proper grammar rules.Full results: FamiliarNight Auditor (Hotel) Highly ProficientOctober 2020Selecting hotel rooms based on verbal requests and identifying errors in hotel dataFull results: Highly ProficientScheduling FamiliarOctober 2020Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts whencreating schedules.Full results: FamiliarCustomer focus & orientation ProficientJune 2021Responding to customer situations with sensitivityFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field. |