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Candidate's Name
EMAIL AVAILABLEStreet Address  Handy Street Apt. 5Street Address Street Address  New BrunswickNew Jersey Street Address
PHONE NUMBER AVAILABLE (C)To provide friendly customer service & to utilize my security and work experiences effectively.CAPABILITIES:Outstanding customer service and listening skills, ability to handle multiple priorities with persistence and employs a strong work ethic. Ability to relate with the customer needs in order to increase company revenues. Team player, works well under pressure, proficient attitude toward the use of computers, great typing input. I utilize phone etiquette that reflects confidence, assertiveness, and conviction. Provide product or service information for both clients and end users. Interface professionally with clients. New Jersey State Police Armed S.O.R.A / T.W.I.C Card Certified.EMPLOYMENT:Self Employed / Odd Jobs / Volunteering / Private Security / New Brunswick, NJ (2006- Current)Macedonia Freewill Baptist Church Head Security / Customer Service Piscataway, NJ (2016-Current)SRS Security Agency LLC / Customer Service Conflict Resolution / Security / Haskill, NJ (2016-2019)Home Town Security / Vehicle Inspection / CCTV / Alarms /Security Matawan, NJ (2016-2017)Facilities Cook Campus, Rutgers University New Brunswick, NJ (2006-2007)Para Professional, / Substitute New Brunswick Board Of Education New Brunswick. NJ (2002-2005)Telemarketing / Inside Sales, Sloman Shield Home Security East Brunswick, NJ (2003-2004)Tier 2 System Analyst, Frame Relay / ATM Department AT&T Piscataway, NJ (2001-2002)Network Analyst, Customer Service AT&T / TCG / Dayton, NJ (2000-2001)Network Analyst / Customer Service, XO / Next link Communications, Paramus, NJ (2000-2000)Telecommunications Coordinator / Customer Service, IDT Piscataway, NJ (1998-1999)EDUCATION:DeVry Institute: June 1996-October 1998 North Brunswick, NJ .Associates Degree: Applied Science in Telecommunication Management.DWDM:Nortel Networks: December 2000- Optera Metro Installation.Ciena Optical Communications: February 2001- M-117 Multi Wave Metro OAM&P.Cisco Systems: February 2001- Cisco Cerent ONS 15454.SOFTWARE:ISDN, ATM, Frame Relay, TCP / IP, HP- Open View, UNIX, MS-DOS, Word, Excel, Windows NT / 98 / 95 / 3.1, Lotus Notes, Netscape Navigator, Eastland, Sims, NPAC, Remedy, BMP, WMS.HARDWARE.Excel LNX 2000, Cascade B-STDX 9000, Nortel Network DMS 500 and 250 Switches, Tellabs 5500 DACS, ACT SX-10 Multiplexers, Axis Feeder MGX 8220, BPX Routing Node BPX 8620, Popeye Feeder MGX 8850.PROFESSIONAL REFERENCES:References will be accessible upon request.