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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Centerbrook RoadHamden CT, Street Address
PH: PHONE NUMBER AVAILABLEeMail: YatesmelissaStreet Address @gmail,comSkillsMicrosoft Word, Excel, PowerPoint, Outlook Calendar, Nurse Grid, Google Calendar, Docs; Zoom; EPIC.CANTOWork HistoryYale New Haven Health, New Haven, CT 10/2019--PresentObservation Associate (Per-Diem)Ensures that behavioral children and adolescents are kept in a safe environment, until evaluated by staff.Escort patients and parents to their destinations within the hospital.Greet and provide directions to scheduled appointments to visitors in Triage.Document and report incidents.Comply with HIPAA regulations.Familiar with medical terminology.Planet Realtor New Haven, CT 08/2018 - PresentReal Estate AgentInside Sales, and receptionist.Provides guidance to buyers, sellers, investors and renters with the purchase of properties.Perform comparative Market Analysis.Negotiate deals.Connecticut Water Company, Clinton, CTCustomer Service Representative 08/2016- 08/2018Handle all customer service inquiries, take payments by phone, review and explain monthly statements.Direct technicians through mapping and GPS systems.Work closely with Town Assessors and Attorneys verifying new service and closings.Recommend ways of conserving water.Explain different coloration of water.Worked remotely.Pay attention to details.Better Business Bureau, Cromwell CTBusiness Relations Specialist 08/2015-08/2016Researched businesses in the State of CT to qualify for BBB accreditation programs.Collect and process monthly payments.Handled in and outbound calls.Help customer to achieve A+ ratings.Take and solve customer complaints.AT&T, New Haven, CT 07/2003 - 10/2011Customer Service RepresentativeAnswered all billing and general questions regarding business and residential services.Processed Service orders for technicians.Handled heavy call volume (inbound and outbound).Educated customers on the benefits of AT&T products and services.Scheduled installations and disconnects.Sold products and services.Candidate's Name
Community ServiceNew Haven Elks Lodge 25 03/2004-PresentOrganize and help run several charities for the Elks organizationEducationAlbertus Magnus College - New Haven 05/2002Associates of Science DegreeAlbertus Magnus College 05/2012Bachelor of Business - Administration BBB,Business Management, Marketing and Related Support Services |
