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Click here or scroll down to respond to this candidateROZINA TALAT CSM, A-CSM, SA, ACP, ITILv3Bartlett, IL 60103 630 400 3544 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLE Professional SummaryProject Manager with 15+ years of experience owning all stages of the project lifecycle from inception through monitoring and closing to deliver projects that include software development, HW SW upgrades, configurations and decommissions. Managed complex projects/programs in network infrastructure (Data Center) and application/web development (SDLC) space. Worked in the Telecomm, Retail Data Analytics, Financial Services and Computer Hardware domains. Utilized Waterfall (SDLC), Agile and SAFe to successfully to build, test & deliver business critical systems. Proven track record of bringing stagnant projects to the finish line.Certified Scrum Master and SAFe Agilist with over 4 years of experience leading & coaching leadership and cross functional teams in adopting Agile and SAFe practices. Proven track record of assisting teams in reach the highest level of maturity. Assisted in transforming from Waterfall to Scrum and Kanban. Provided training & support to teams as a Scrum Master and Release Train Engineer.Tools/SkillsJIRA MS Office Suite MS Project Budget ManagementAzure Dev Ops (ADO) Confluence Smartsheet Risk/Issue Management Clarity Teams/Zoom Mirro Project PlanningPlanview Vendor Management Visio Agile/SAFe/Scrum/Kanban Process Engineering Testing/QA/UAT Waterfall Infrastructure-Deployments/Decommission CertificationsAdvanced Certified Scrum Master (A CSM) - Scrum Alliance (6/23) ITIL Foundations V3 - Axelos (6/16) SAFe Agilist (SA) - Scaled Agile (10/20) Agile Certified Practitioner (ACP) - PMI (5/16) Certified Scrum Master (CSM) - Scrum Alliance (4/17) Six Sigma Green Belt - AT&T (4/14) Professional ExperienceSUN LIFE FINANCIAL SERVICES 3/2023 5/2024Sr. SAFe Scrum Master/Delivery Effectiveness Manager Initiate, plan, and manage leading technology solutions of medium to high complexity for rating engine and billing platform teams through scrum and kanban boards. Utilize JIRA to capture requirements/work/defects in the form of stories, tasks and/or bugs. Participate in SAFe ceremonies/events such as Scrum of Scrums and PI Planning to understand cross value stream dependencies. Responsible for planning, day-to-day execution, management, implementation and reporting of Agile and Non- Agile initiatives through daily scrums/stand ups and make sure work is reflected on the board. Facilitate with the product owner, refinement and planning sessions to maintain a healthy backlog of work and estimate the efforts of the team. Change agent, supporting rollout of agile (SAFe) with focus on facilitating greater agility for assigned team(s)/squad(s). Coaching and building high performing team(s)/squad(s) and work to eliminate obstacles in delivering high quality technology solutions. Proactively identify, decompose, and define strategies to reduce/avoid impediments in the future to ensure consistent velocity, predictability, and flow of work. Builds and expands relationships within the team(s)/squad(s), including release train engineers, portfolio / product owners and other supporting teams in delivery of business value. Responsible for defining and tracking goals, key quality, and productivity measurements in JIRA while working with the team to continuously improve these metrics. Responsible for managing all governance, reporting, and monitoring related activities as defined by the respective delivery framework being applied. Oversight on teamwork allocation and budget tracking in Planview. BANK OF THE WEST 11/ 2020 11/2022Sr. Project/ Program Manager Successfully completed $2.5M upgrade initiative of 500+ ATMs to Win10 OS by developing an executable plan and coordinating with 3rd party vendors (FISERV, NCR, and Hyosung). Collaborated with storage teams and 3rd party vendors (FIS) to design and implement a strategy to migrate application shares from EOL and EOS servers to a new platform. Identified and managed project scope, dependencies, and critical milestones across all functional areas of the business. Managed risks and change management processes for all assigned projects, working with peers and leaders to take corrective action as necessary using Clarity as the communication channel. Responsible for adhering to the banks PMO best practices, standards, and framework for projects. Created and maintained a detailed work breakdown of project milestones, deliverables, and tasks and ensured tasks were completed on time and within budget using MS Project as a tracking tool. Prepared monthly financial budgets and updated actuals in Clarity for C suite. Coordinated with business stakeholders and users to ensure the product was delivered and tested as expected(UAT). Served as a coach and mentor to guide other team members as needed. NORTHERN TRUST CORPORATION 02/ 2020 08/ 2020Sr. SAFe Scrum Master/Project Manager As a part of the transformation team, provided guidance on SAFe best practices. Coached teams on Agile/SAFe/JIRA as they progressed through their sprints. Executed transformation as per the SAFe Implementation Roadmap. Scheduled and facilitated PI Planning sessions in the role of an RTE. Maintained and updated the Program Board with features or risks as progress was made through the PI. Supported teams working on projects such as cloud data migrations, risk/remediation data conversions, and Appian migration. Worked with Product Owners to schedule PBRs and wrote User Stories with Acceptance Criteria in JIRA. Led monthly executive meetings to escalate issues and provided project status to C suite executives. Facilitated scrum ceremonies and aligned teams to meet the goals of each event and ceremony. Monitored progress utilizing reports in JIRA Dashboards (Burn down charts, Velocity charts). Drove teams to continuously improve and adopt processes such as CI/CD, Automation, TDD, BDD, DevSecOp ZEBRA TECHNOLOGIES 10/ 2017 05/ 2019Sr. SAFe Scrum Master/Project Manager Managed a diverse group of developers, QA, and product owners in developing applications for clinical inventory and retail data analytic platform. Worked with the innovation team to create and implement API management life cycle processes for Apigee management tools. Selected to lead a high-profile initiative with 3rd party vendors (Dell) to develop and execute a cyber-recovery solution for critical applications. Coached scrum teams on Agile/SAFe methodologies and tools (JIRA) and facilitated Scrum ceremonies (Daily Scrums, Sprint Planning, Demos & Retrospectives). Collaborated with RTE to organize SAFe PI Planning events. Managed and balanced budget through reconciliation of SOWs and POs. Worked with Product Owners to help manage backlog and wrote user stories with acceptance criteria in JIRA. Monitored and reported key metrics to C suite using power point. SHOPPERTRAK/TYCO RETAIL SOLUTIONS 10/ 2016 04/ 2017 Agile Project Manager/Scrum Master Key contributor in combining 3 different CRM, Reporting & Analytics platforms into one shared common platform. Oversaw cross-matrix work streams, such as Product Management, Customer Engagement Management, Change Management, and Network. Created process flows in Visio to provide a mechanism for clients, sales, and marketing teams to submit change requests in JIRA. Acted as a Scrum Master as needed to host daily stand-ups, sprint planning, and retrospective sessions to assess dates, estimate stories, project progression, and remove roadblocks. Participated in weekly backlog grooming sessions with product owners to prioritize and update product backlog in JIRA. Extracted data from JIRA to create burn-down charts and metrics to provide visibility to management on project status. Developed complex project plans in Excel and MS Project to allow oversight of dependencies and milestones. Created and coordinated UAT test strategy for internal and external clients by collaborating with customer representatives to provide input into the planAT&T 09/ 2015 07/ 2016Lead Project Manager/Scrum Master Led company-wide initiative to develop a virtual cloud environment and migrated AVPN services from the current network to a custom cloud network. Oversaw matrix organizations that consisted of waterfall and Agile Scrum teams to deliver an end-state solution. Led large technical AVPN project to decommission PE routers and upgrade code to spin up to a virtual machine on the cloud network. Worked with the product owner to refine product backlog and negotiate the scope of work in Rally. Tracked and mitigated issues, risks, and impediments identified by project teams. Scheduled daily stand-ups and sprint planning sessions for Scrum teams. Assured teams worked collaboratively through Sprints/Iterationse to create User Stories in Rally. Tracked progress of each sprint through burn-up and burn-down charts. Participated in and led UAT testing for end users and clients. Acted as Agile Coach for new hires, management, and junior project managers on PM/Agile process techniques. Coordinated product demos for stakeholders and clients after Sprints were completed. AT&T 07/ 2008 09/ 2015Sr. Technical Project Manager/Program Manager Led large complex infrastructure projects for over 160 wireless data centers & MTSO locations, requiring migration of network data and cables to a new generation of routers. Collaborated with engineers (CCNA, MCSEs, Operations) to deliver enterprise-wide network solutions ranging from new builds, application/ network upgrades, and migrations to decommissioning equipment. Planned and scheduled network data and cable migration to new-generation Cisco, Juniper, and Sonus routers. Responsible for costing, estimating, and planning projects using project management tools (MS Project). Communicated and mitigated issues and risks for business-critical process improvements. Additional ExperienceAT&T, Hoffman Estates, IL 05/ 1999 07/ 2008Sr. Business Manager (Process Transformation) 03/ 2006 07/ 2008 Sr. Project Manager 01/ 2005 03/ 2006Business Analyst/Manager 08/ 2001 12/ 2004QA Test Analyst 05/ 1999 08/ 2001EducationMaster of Business Administration (MBA) Information Management Systems - Webster University Bachelor of Science (B.S.) Health Care Administration - Northern Illinois University |
