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EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARY Dynamic Operations Specialist with four years of experience in the United States Coast Guard, ensuring the safe navigation and efficient movement of vessels. Proven leader adept at optimizing team performance and resolving complex challenges.EDUCATION United States Coast Guard (U.S. Department of Homeland Security) Operation Specialist (OS) A-School, September 2019 TRACEN Petaluma, CAHigh School DiplomaBarbour County High School Clayton, AL 2019WORK Vessel Traffic Operator, United States Coast Guard Louisville, KY EXPERIENCE October 2021 to September 2023 Safely navigated thousands of vessels Responded to multiple casualties, and provided exceptional customer service Collborated with local agencies to develop emergency procedural plans Utilized Microsoft Applications for data input and tracking Operations Specialist, United States Coast Guard Louisville, KY September 15, 2019 to October 2021 Collected, organized and input data into databases Analyzed reports to identify improvement opportunities Trained team members to enhance productivity Managed tracking spreadsheets using Access and Excel Provided reliable communications across multiple states and rivers Dispatched emergency response communications Facilitated change management and communicated improvement plans Utilized Access for data modeling, trend forecasting and provided administration duties as neededSKILLS Experience in CCTV Experience with VHF Radios Search and Rescue CertifiedACHIEVEMENTS Letter of Achievement Award, United States Coast Guard for superior performance of duty Rapidly certified in Communications Unit and Situation Unit Certified Vessel Traffic Service Operator |