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Click here or scroll down to respond to this candidateCandidate's Name , MHAStreet Address . PHONE NUMBER AVAILABLE Email:EMAIL AVAILABLEEDUCATIONSeton Hall University, South Orange, NJMasters of Healthcare Administration, 3.84/4.0 GPA May 2011Montclair State University, Upper Montclair, NJBachelors of Science, Justice Studies, May 2005RELEVANT EXPERIENCEMarketstar Corporation, Princeton, NJ 1/2012 - 9/2012Whirlpool Field Marketing ManagerDesignated to influence sales, nurture strong relationships and increasebrand awareness and market share. Manage multi-million-dollar accountsacross Bucks County, PA area. o Gather and extend data on market trends, territory strengths and weaknesses and reviewed growth opportunities
o Strengthen competitive positioning by producing quarterly strategic and marketing plans o Increase product knowledge within territory by conducting training and store visits
o Develop administrative scorecard and monthly metrics report for client's senior leadershipActionLink: Panasonic Electronics, Paramus, NJ 9/2011 - 1/2012Panasonic Brand Marketing Vendor (Seasonal)Marketing and brand development of Panasonic electronic products atassigned territory using strategic measures and marketing plans. Developedbusiness relationships with middle and senior-level managers. o Created staff training and development plans to ensure the highest level of product knowledge from retail employees o Analyzed trends and implemented strategies to increase market share o Coordinated special events and launched in-store and web-based product promotions to create brand awarenessCampaigners Marketing Agency, Paterson, NJ 6/2007 - 4/2009Epson Brand Marketing VendorManaged and coordinated brand marketing strategies for Epson flagshipproducts at assigned retail territories. Developed strategic businessrelationships with district managers, leading to higher market visibilityand expanded business opportunities. Presented products at trade shows tobuyers and representatives from various trade publications. o Increased Epson products sales margin by over 33% within assigned territory o Educated and trained over 100 electronic retail employees within a 2-year time span on Epson electronicsOTHER EXPERIENCEDu Monde Plateau (Self-employed) 6/2017 -CurrentPractice Transformation ConsultantLead consultant in optimizing clinic operations for outpatient entitiesacross the United States. Institute process improvement best practices tostrengthen practice operations, increase profitability and enhance patientexperience. Collaborate with ownership stakeholders and team inestablishing and executing high level objectives. o Developed best practices and restructured operations for high demand dermatology practice resulting in 50% increase with weekly patient visits and decrease of 45 minutes in cycle time o Increase acupuncture-based practice profitability by over 30% in restructuring EHR and digital health systems o Implemented operational infrastructure for a startup primary care and social services clinic serving homeless population in metropolitan NY area.NYC Health & Hospitals Corporation - Queens Hospital Center, Queens, NY 6/2013 - 6/2017Administrator, Ambulatory CareProvided administrative oversight to HHC's Access Initiative for the Adult,Pediatric and OBGYN Ambulatory Care outpatient clinic sites within QueensHospital Center. Collaborated with McKinsey and HHC consultants inimplementing new business model in response to the Affordable Care Act. Keycontributor as one of the members of the Epic Implementation LeadershipTeam in collaborating with Epic personnel in customizing Epic's interfaceand reporting system, resulting in increased quality outcomes in managingour patient demographic and bolstering clinic's operational performance. o Collaborated with consultants and senior leadership in identifying best operational practices on clinic efficiency, thus increasing provider fill rates to over the corporation's target of 85% and decreasing no show rates by over 15% within a 7-month time span o Strategized and implemented business development initiatives with senior leadership in increasing market share o Increased hospital's demographic visibility by facilitating community outreach initiatives in promoting clinic services and educating patients on preventative care along with chronic disease management o Developed and manage provider panel management system for over 100 providers with an empanelment of 60,000 plus patients o Secured National Health Services Corps accreditation by facilitating surveyor site visits and preparing application bids, creating financial incentives for clinical professionals serving in underserved communitiesChilton Hospital, Pompton Plains, NJ 9/2012 - 6/2013Project AdministratorProvided project management services to the Executive Director ofRegulatory Affairs within a community-based hospital. Developed, institutedand managed environmental patient safety programs. Assessed staff andpatient incident reports. Identified performance improvement methodologiesand assessed procedural errors in blood transfusion process. Conductedmarket research on various incident command system models. o Improved hospital safety protocols by creating MSDS hospital wide database for incidents involving chemical reagents o Enhanced blood transfusion procedures resulting from implementing electronic based checkpoint system in monitoring transfusion processes o Revised emergency management policies and procedures, thus upgrading hospital's readiness to emergency events following Hurricane SandyHorizon Health Services, Riverdale, NJ 10/2011 - 10/2012Project ConsultantProvide advisory services to medical home equipment suppliers on theDurable, Medical, Equipment, Prosthetics, Orthotics & Services (DMEPOS)competitive bidding process for Medicare contracts. Position organizationsto strengthen network coverage by recommending bids in potential growthtarget areas. o Responsible for analyzing, compiling and validating crucial medical and financial data leading to favorable bids on home care equipment such as wheelchairs, respiratory assist systems and CPAP devices o Prepare web-based bidding applications o Build key relationships by liaising with client's in-house clinicians and senior level administrators |
