Candidate Information Title Field Engineer Network Technician Target Location US-MD-Frederick	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Clearance level: TS/SCI with Full Scope polygraphCareer SummaryOver 15 years experience as a Field Engineer, Network Technician, System Administration and Network VTC Engineer. As a field Engineer, I had to reline and deploy onsite drawings for VTC Systems. As a Network Technician I ran fiber multi-mode /single mode and patched them into CISCO routers in CERs in order to get the customer online. As System Admin I worked through various systems and data bases like EARRS where I had to put customers in for org request, and access to various data bases. As a Network VTC Engineer I created Visio drawings and software updates to all VTCs on the Network.EducationElectrical Engineering and Computer scienceTechnical SkillsWindows, UNIX, Visio and CISCO, VTC, Microsoft Office, Active DirectoryHardware SkillsSatellite Equipment, Copiers, Device 1&2, Digital 1&2, Fiber Terminations, Cat5 and Cat6 Testing and Terminations, Routers, Security cameras, Server racks, VTC, Network hardwareWork HistoryTEKMASTERS September 2019-PresentSUBJECT MATTER EXPERT / IT CUSTOMER SERVICEWorking on a team comprised of a wide variety of experienced personnel that provide coverage from 6 a.m. to 6 p.m.Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systemsProviding basic user training in support of off the shelf applications and office products.Performing remote desktop triage and system repair using remote tools.Maintaining and updating records and tracking databases.Technical Skills: Experience with active directory, Windows 7 and/or 10, Microsoft Outlook, and Microsoft Office Suite. Strong skills in hardware/application troubleshooting.Use of EARRS Data base to request organizations, customer check-ins /check outs, add customers to groups and data bases.Use of Service Now to complete service tickets and update logs.TEKMASTERS September 2018-September 2019Network VTC EngineerManage daily tasks for status of meetings projects the customer has going on daily.Set up conferencing, monitoring, and record keeping of customer meetings.Document and provide status of situations ad/VTC systems.System administration experience with Windows/UNIX.Visio and CISCO Systems and routers as well as fiber optics.TEKMASTERS / JACOBS January 2014  SeptemberNetwork Technician/Lead Full-Service Video Telecom TechnicianWork as a Field Engineer, responsible for traveling to various sites conducting the installation and operation of VTC, network and satellite systems and equipment and providing training to Customers on such systemsInstallation of fiber, RG6, CAT 5, and 6 and perform terminations on these wiringsTraining employees on systems including collecting and distributing user requirements to technical requirementsResponsible for the installation and operation of VTC equipmentDaily update and reports for various projects utilizing Excel. Assist Customer in network planningSet up routers, computer hardware/software, security cameras, racks, etc.Review and analyze complex system designs and blueprints and update Customer and specifications and create documentsTransport various equipment from location to location to complete installationsAdams Communication & Engineering Technology September 2011- Jan 2014Network TechnicianTrouble shooting systemsUpdating documentsTraining employees on systemsOperate and maintain critical customer systemsOccasional travel to customer locations to learn new systems and to ensure customers have successful readiness exercises.Testing and evaluation of new software builds of proprietary software helps to ensure smooth transitions during system upgrades.Monitor, operate and maintain critical customer systems in a 24 hour mission operations centerRoutine system checks, 4 hour and daily reports processedVerizon FNS September 2009- September 2011Position: Lead Video/Telecom TechnicianResponsible for the installation and operation of VTC equipmentResponsible for on-site technical support during VTC callsUpdated all filesMaintain accurate logs of trouble isolation and repairsTrain and Lead technicians through various tasksInstall fiber, RG6, CAT 5,and 6Omniplex November 2008- September 2009Raven Officer - SecurityObserve and ReportPatrolled assigned areasChecked identificationInformed violators of rules infractionsReported irregularitiesPerformed emergency checksPrepared standardized reports in ExcelDish Network April 2007- November 2008Level 2 Field Service SpecialistInstall RG6 LinesInstall Flat Screen TVInstall SatelliteUpdate inventory as need utilizing Excel. Entered serial numbers, quantity, etc.Field Service Manager August 2005- April 2007Trained 30 Technicians in installing (satellite dishes, RG6 cable, tuner boxes), logistics and safety protocolsPerformed quality assurance for the technicians I managed. Also performed site surveys.Took pictures of work performed and created slide shows via PowerPoint to illustrate good and bad examples of installationsUpdate inventory as needOpen and closed ShopAssigned Jobs as needTSI Inc. December 2004- August 2005Lead Custodial WorkerClean and maintain government facilitiesPerform routine maintenance on equipment and supplies. Used Word to document any problems or issues found with equipment.Oversee and/or assist with snow removalPerform miscellaneous job-related duties as assignedGoldline Inc. June 2002- December 2004Maintenance AssistantPerformed maintenance on tour busesFiled invoicesClean and maintain busesProvide maintenance reports utilizing ExcelMetropolitan Security Service September 2000- June 2002Security OfficerPatrolled assigned areasChecked identificationInformed violators of rules infractionsProvided escort services for visitorsReported irregularitiesPerformed emergency checksPrepared standardized reports using Word to report incidentsFirst Baptist of Glenarden 1999-2001 and 2007-2012Served as photographer and media volunteer for church events. This included downloading and manipulating images, creating PowerPoint slides, and setting up the technology for displaying images and slides at events.