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Street Address Pin Oak CourtElizabethtown Ky. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSCustomer ServiceGeneral clericalAttention to detail.Managerial experienceCash handling.Sales (Business to Business)Food Service/HospitalityCollectionsEXPERIENCEConsumer Cellular (Remote) customer service II -06/05/2023 -05/14/2024 assisting customers with billing issues, accepting payments, Sales, troubleshooting devices, Activating devices.Teleperformance (Remote) customer service II - Advisor- 12/2020- 01/ 2022 At-Home Call CenterMotel 6, Elizabethtown Ky, - laundry attendant- 11/15/19- 12/14/20Gathering sheets & towels and washing them and getting them ready for the house keepers. Cleaning rooms if in the event it is needed.Advance America, Shepherdsville, Ky Manager 11/ 2016- 02/2017. Examined, evaluated, and processed loan applications. Evaluated financial reporting for the branch, collection procedures, and made changes to procedures.Networked within communities to find and attract new business.Submitted delinquent accounts to attorneys or outside agencies for collection.American Cash Advance, Hattiesburg, Ms.- Manager 01/2011- 02/ 2012Establish and maintain relationships with individual or business customers or aid with problems these customers may encounter.Network within communities to find and attract new business.Submit delinquent accounts to attorneys or outside agencies for collection.Recruit staff members.Convergys-Olathe KS. collection agent 09/2007-05/ 2008First person collections agent answered calls from the auto dialer about statements and made collection calls for first and second bucket accounts. No more than 90 days delinquent, offering customers payment plans to bring accounts current. Setting up future payments as well.Dollar General, Hattiesburg, Ms.-Manager 04/2010-01/2011Setting displays, nightly reports weekly payroll, scheduleEDUCATIONHolmes Community College - General Education Degree -April 1990Way to Work - Job Readiness - Soft Skills Certificate- November 2018AWARDSNational Whos Who Honor Society 1988Licensed as a professional travel Agent.Specialist in Hawaii, New Orleans, St. Lucia, Disney, JamaicaREFERENCESAshly Chappell- facilitator Goodwill Opportunity Center243 West Dixie AveElizabethtown Ky 42701EMAIL AVAILABLEPHONE NUMBER AVAILABLENicole Washington- Motel 6 General Manager1042 North Mulberry St.Elizabethtown Ky 42701EMAIL AVAILABLEPHONE NUMBER AVAILABLEHollis Cotton- Project co-chairmanDisability rights Laws3 Charter Oak Square Mansfield CenterConnecticut 06250EMAIL AVAILABLEPHONE NUMBER AVAILABLE/pre> |