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Click here or scroll down to respond to this candidateCandidate's Name
Armed Security Guard/Concierge-Cardinal Pointe Security Services Dec Street Address -Present Day, Dresher, PA Act 235 CertifiedWyncote, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAs a former Air Force police officer my preference could be to serve on PT law enforcement position should one become available in near future with neighboring counties I have been in communication with. But I also have many years of experience in management and hospitality for hotel and residential properties as well as a major financial institution. Sponsorship required to work in the USWork ExperienceArmed Security OfficerCardinal Point Homeland Security Group - Jenkintown, PA December 2020 to PresentServes as Roving Security Officer patrolling residential properties and also worked in Concierge position when needed. Assisted local police officers when needed and maintained constant radio contact with security management team.ConciergeOak Hill Towers - Narberth, PAOctober 2014 to November 2020Serves as Shift Concierge for condominium property. Processes all incoming mailings and packages sent via UPS, Fedex or regular mail .Maintains guest and contractor logs for review. Provides various administrative tasks for management staff and owners when needed. Provides Property and Leasing managers with administrative assistanceNight AuditorBest Western Hotel - Philadelphia, PAJanuary 2013 to September 2014As Property Night Auditor, I am responsible for reconciling receipts for prior day transactions. Ran reports that would indicate any discrepancies in room rates or credit card authorizations. Ensured billing for guests were properly applied. Prepared reports for incoming housekeeping staff in regards to rooms that needed to be serviced. Checked in late arriving guests when necessary. Guest Care ManagerMarriott Residence Inn - Dover, DEJanuary 2007 to November 2012Trained and managed 12 front desk employees for a 103 room property and achieved significant Improvements in room occupancy. Established and monitored front desk policies and assigned specific tasks when needed. Developed breakfast menu with kitchen staff and managed supply inventory. Monitored special events at property implemented by Sales and Marketing staff. Provided assistance to General Manager and prepared weekly work schedules for front desk staff. Assisted housekeeping supervisor towards overall operation of the property. Branch ManagerReady Staffing - Dover, DEFebruary 2004 to December 2006Managed employment services and business operations of private employment agency. Assisted in the hiring, training, and evaluation sessions for prospective employees to be sent on job assignments. Responsible for processing payroll for all of our temporary employees on a weekly basis. Participated In the development and utilization of local job fairs in order to generate business. Mortgage Services AgentCitibank NA - New York, NYFebruary 1999 to January 2004Worked as a representative for Consumer Mortgage Department. Accepted mortgage payments for existing customers. Explained rates and home loan procedures to prospective customers via telephone and in person. Provided assistance to bank tellers when the need arose to open additional service windows. Replenished funds for teller windows and monitored wire transfers on accounts. EducationBachelor of Science in FinanceFordham University - New York, NYJune 2001Skills Sales Accounting (5 years) Payroll (7 years) Budgeting Hotel experience (9 years) Leadership (7 years) Phone etiquette Time management Computer literacy Customer service (10+ years) Pricing Driving English Supervising experience Hospitality Moving Microsoft Excel Microsoft Word Guest relations Cashiering Military Computer networking Computer operation Writing skills Journal entries Risk management Financial report writing General ledger reconciliation Strategic planning Office manager experience Program management Balance sheet reconciliation Front desk Auditing Accounts receivable Training & development Administrative experience Business analysis Process improvement Cash handling General ledger accounting Financial modeling Guest services Financial management Account reconciliation Financial analysis Night audit Intelligence experience Operations management Communication skills Computer skills 10 key typing Basic mathMilitary ServiceBranch: US Air ForceService Country: United StatesRank: E-4March 1979 to September 1986Served as Administrative Assistant in Base Command Office and also served as a military police officer for 436th Fiield Maintenance Squadron to patrol base flight line during evening shifts. Commendations:Outstanding unit award; NCO Orientation CourseCertifications and LicensesSecret ClearanceMarch 1979 to September 1981Initially awarded top secret clearance upon enlistment at Lackland AFB, TX. Top Secret ClearanceSeptember 1981 to September 1986Subsequently upgraded clearance to top secret.AssessmentsNight Auditor (Hotel) ProficientOctober 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: ProficientCustomer Focus & Orientation Highly ProficientSeptember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientCustomer Focus & Orientation Highly ProficientNovember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientFront desk agent (hotel) Highly ProficientAugust 2020Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly ProficientManagement & leadership skills: Planning & execution Completed September 2020Planning and managing resources to accomplish organizational goals Full results: CompletedManagement & leadership skills: Impact & influence Completed August 2019Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: CompletedNight auditor (hotel) ProficientOctober 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: ProficientWork style: Reliability CompletedAugust 2019Tendency to be dependable and come to workFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationFormer police officer at Dover AFB DE. Aircraft flight line March 1979- September 1981 during shift schedules. Served for 436th Field Maintenance Squadron during 2 year Dover AFB assignments. |
