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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEOBJECTIVEI am always looking for career advancement opportunities. I love learning new skills and meeting new people. Helping people is my number one objective in every work place.SKILLS & ABILITIESI have over four years worth of cash handling and customer service experience. I am great with people and helping them with their needs. Even when they dont quite know what their needs are. I am great with sales. I have over three years sales experience and have progressively gotten better at it.EXPERIENCESERVICE ASSOCIATE GIANT FOOD STORESAUGUST 2019- NOVEMBER 2020I worked almost every department. I mainly worked service center. Where I handled customer complaints, returns, issues, Western Union services and lottery services. I dealt with all sorts of things working the service desk so I have mastered handling all possible situations.BANKER CITIZENS BANKNOVEMBER 2020- MAY 2023I handle cash and deposit transactions for customers. I take care of account maintenance as well as any customer issues or complains. Part of my job at the bank is to help customers get things they need and to ensure they have their money safe and secure. My job consisted of building long term relationships with my customers so they felt comfortable banking there. It was a sales position so I had a goal I was required to meet for example opening new accounts, existing accounts, loans etc. The job also consisted of account maintenance and giving financial advice. I also would do the typical teller duties like cashing or depositing checks, withdraws, payments etc.FINANCIAL SALES ASSOCIATE- TD BankMay 2023- October2023As a financial sales associate I would do teller and banker duties. My job consists of working with customers and building relationships to keep them as customers. I work with existing customers to grow and expand their relationship with TD bank as well as bring new ones in. I use salesforce to make outbound calls to existing customers for check ups or promotions we have going on. I have experience with personal and businesses accounts. My job is to listen to everything a customer is saying me to completely understand their needs.The biggest part of the job is helping customers no matter the circumstance. What I mean by that is there will be days when you have angry or upset customers and the biggest part of this role is not taking those feelings personal and still going above and beyond in what you do for them.PERSONAL BANKER- Wells Fargo BankOctober 2023-April 2024As a personal banker at Wells Fargo I did the typical banker duties which are opening deposit accounts, credit cards, loans etc. During my time at Wells Fargo I also had the opportunity to work more with POA, Trust, and deceased customers. Thats a whole different side of banking that I never had experience with until I worked for Wells Fargo. I also have been able to gain more experience working with businesses and business products. Wells Fargo provided me with many great skills that are very important to the banking industry. While I was able to learn new skills and techniques there I also did activities I was familiar with like making outbound calls through sales force. The calls made were to deepen current relationships as well as typical follow up calls from appointments we had throughout the week.EDUCATIONRUSTIN HIGH SCHOOL, WEST CHESTER PAHGH SCHOOL DIPLOMAI graduated with a 3.6 GPA. I maintained at least a 3.6 all throughout high school.DeVry University Currently enrolled working on my bachelors in business managementCOMMUNICATIONI am excellent at communicating with people. Even in heated situations. I am great at resolving problems, I am also great with communicating with co workers. An important part of working with others is communicating efficiently to ensure things get done properly and to keep problems at a minimum. Over the years I have learned its best to not take things personally when you have an upset customer and continue to go above and beyond for them.LEADERSHIPI was born a natural leader. I am the oldest of four so leading the group just comes instinctively for me. I am great at teaching others if they need to know or understand something. Leading is like breathing to me. It comes naturally. Working as a financial sales associate at TD has made me a leader. Im next in line after the assistant manager so when both the manager and assistant manager are gone its my responsibility to keep the store running smoothly. That typically consist of printing reports, ordering cash for the branch or something as simple as handling customer complaints.REFERENCESREBEKAH JACKSON, ASSISTANT BRANCH MANAGERCITIZENS BANKPHONE NUMBER AVAILABLE/pre> |
