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Street Address Clara Ave Apt 1300Panama City Beach, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEWith over 30 years of experience in the restaurant industry, I bring a wealth of expertise spanning from frontline service to leadership. My career journey has equipped me with a deep understanding of all aspects of restaurant operations, from delivering exceptional customer service as a server to overseeing strategic planning and financial management as a business owner. My commitment to excellence and proven leadership skills makes me a valuable asset for any dynamic dining establishment.EDUCATION EXPERIENCEChamberlain High School, Tampa FLKEY SKILLSLeadership & ManagementOperational EfficiencyBudget Planning & Financial AnalysisCustomer ServiceMenu DevelopmentCulinary SkillsTrainingAdaptability & Problem-SolvingCommunication: Verbal and WrittenTime ManagementCertificationServSafe Food Protection ManagerCertificate #:24765037Expiration Date: 11/04/2028JANUARY 2022 CURRENTOwner Dinas Sunforest CafeManaged daily operations to maintain high service standards, efficient workflows, and health and safety complianceRecruit, train, and manage employeesDesign menu that incorporated customerpreferences, seasonal ingredients and food trendsAddressed customer feedback to foster a positive atmosphereSupervised inventory levels, placed orders, andconducted regular stock auditsNegotiated contracts and maintained strongrelationships with suppliers and vendorsMonitored financial performance, prepared budgets and catering quotes, and analyzed sales reportsSEPTEMBER 2018 DECEMBER 2021Server/Shift Leader Trips Diner (Seminole Heights)Provide attentive and courteous service to guests, order accuracy, prompt delivery of food andbeveragesReferences- Anthony TavellaTonys RestaurantPHONE NUMBER AVAILABLE- Gordon StevensonTrips DinerPHONE NUMBER AVAILABLE- Dave FrailSuncoast Restoration and WaterPHONE NUMBER AVAILABLESupervise and support team during shifts, training new servers, and ensure smooth and efficient service during peak timesManage transaction, including cash and credit card paymentsJANUARY 2009 JULY 2018Assistant Manager Tonys RestaurantManaged daily operations to maintain high service standards, efficient workflows, and health and safety complianceRecruit, train, and manage employeesAddressed customer feedbackSupervised inventory levels, placed orders, andconducted regular stock auditsMonitored financial performance, prepared budgets and catering quotes, and analyzed sales reports |