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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOrthoIllinois Surgery Center Elgin IL 2023-2024Career ObjectiveBe a liaison between the patients and patients families and Physicians.Administration Front Desk LeadChecked in patients every morning.Organized paperwork, wrist bands 1 day prior to surgeries.Called patients to tell them arrival times for surgery and anesthesia protocol.Gave schedules to pre-op, post-op, Operating Room and billing stickers.Checked in patients which entails correct date of birth, ethnicity, correct insurance and made sure they signed a consent form and HIPPA.Informed Pre-Op patient has checked in and ready to proceed to surgery.Received calls from the Operating Room that patient was completed with surgery let family know when patient will be out and inform Post Op Patient coming out of surgery.Planned team building exercises.Organized monthly stuff lunches and group outings.Ordered all office/building supplies.SkillsHST PathwaysE ClinicalHST Pathways the cloud (tablet)Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook 365Idemia, MorphoTrust, 2018- 2022Enrollment Agent IICareer ObjectiveTo be the liaison between the public and TSA Pre-Check for the Federal governmentFrequent travel, responsible for booking my own arrangements.ACP trainingInstructed classes nationwide.Trained new employees.Fingerprinted technician, responsible for set up, greeting, executing, printing for Federal including Pennsylvania, Michigan, Wisconsin, Minnesota, Ohio, Illinois and Missouri.Fox Valley Medicine, Ltd. 1999 - 2018Provider Relations CoordinatorCareer ObjectiveBe a liaison between the hospital and physician offices.SkillsClient RelationsContract NegotiationsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookOversaw 80 Primary Care Physicians and Obstetricians and Gynecologists (350 specialists).Oversaw all Primary Care Physicians and did an education packet on a quarterly basis.Attended quarter Primary Care Physicians and Primary Care Physicians staff meetings with guest speakers.Negotiated Manage Care Contracts with Specialty Care Providers.Collected yearly Medical Service Agreements from each contracted providers.Collected yearly Business Associate Agreements from each provider.Sent out many notifications of changes or new information to medical providers.Educated provider on the Fox Valley Medicine provider portal with logins and passwords with HIPPA access.Reached to new providers to join the Fox Valley Medical team.EducationStevens College, St. Louis MissouriAssociates Degree. |