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| | Click here or scroll down to respond to this candidateCandidate's Name
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EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjectivesInnovative problem solver who demonstrates ability to apply knowledge and skills rapidly.Detailed-oriented individual with proven success in employee and customer relations. Exceptional communication skills and proficient in Microsoft Applications.EMPLOYMENT HISTORY:Billing Rep March 2022-August 2024Conifer Health SolutionsCustomer Care Representative November 2016-March 2022Total Med SolutionslProcessed customer payments into system and tracked all money received and depositedlAnalyzed accounts to discover discrepancies and resolved all issues promptlylAnswered customer calls regarding existing accounts and consulted with customer to evaluate needs and determine best optionslRespond to customer inquiries and escalate calls appropriately, and consistently improved customer satisfaction through resolutions of issues and concernslMaintained, scheduled and updated client appointmentslMaintained all client information and medical records with accuracy and confidentiallyRetail Sales and Customer Service November 2014 November 2016James AverylJewelry saleslCustomer supportlCover phoneslProcess customer ordersInsurance Coordinator January 2001 July 2002Metrocrest Orthopedics andSports MedicinelMedical Records supportlCover phoneslVerify benefitslNew patient schedulingEducationCarrington College2013 * RDA (Graduated Top 10)Poteet High SchoolGraduated May 2000 * General StudiesREFERENCESAvailable upon request |