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Click here or scroll down to respond to this candidateCandidate's Name
LINKEDIN LINK AVAILABLE
ACTUARIAL ANALYST | FINANCIAL ADVISOR | SCHEDULING ANALYST
Financial Analysis | Statistical Modeling | Risk Assessment | Market
Research | Quantitative Analysis
Data Analysis ~ Cost Analysis ~ Cash Flow Analysis
Analytical professional with strong foundation in high-level
mathematics, statistics, and financial accounting.
Offer ability to implement new technologies to improve processing
speed and efficiency.
Delivered impact through academic projects involving pension
valuations, assessing retirement plan health, and designing financial
programs.
Possess strong problem-solving skills and attention to detail,
ensuring accuracy in data analysis and reporting.
Excellent communication abilities to convey complex concepts to non-
technical stakeholders and collaborate effectively within teams.
Possess proficiency in Java programming and data analysis tools.
AREAS OF STRENGTH & KNOWLEDGE
* Financial Planning
* Economic Analysis
* Budget Management
* Valuation Techniques
* Actuarial Mathematics
* Investment Theory
* Forecast Modeling
* Financial Accounting
* Financial Forecasting
* Mathematical Modeling
* Asset Pricing Models
* Actuarial Science
* Hypothesis Testing
* Portfolio Management
* Variance Analysis
* Regression Analysis
* Sampling Distributions
* Loss Modeling
EDUCATION
Bachelor of Arts (B.A.), Actuarial Science (Minor in German)
The Ohio State University Columbus, OH * 2021
COURSEWORK
Spreadsheets and Databases | Calculus 3 | Mathematical Statistics
(1, 2) | Accounting | Finance | Theory of Interest | Linear Algebra
Financial Economics for Actuaries | Public Speaking |
Business Writing | Loss Models (1, 2) | Advanced Calculus
Advanced Statistics | Economics | Practicum in Actuarial Science
ACTIVITIES
Member of Athletic Band & University Band
PROFESSIONAL EXPERIENCE
THE KROGER COMPANY | Westerville, OH * 2018 to Present
Grocery retailer, specializing in fresh food and digital innovation;
$150.1 billion in annual revenue and 414,000 employees.
E-COMMERCE SPECIALIST TEAM LEAD
Work in concert with 20 employees, with daily rotation of 10 for
41,500 sq. ft. location. Oversee coworkers and manage backroom
operations. Lead and support department workflow, promoting teamwork
and productivity. Train new associates to meet expectations and
deliver high-level performance. Interact with customers to provide
excellent service. Coordinate with other departments to maintain
proper stocking and store balance. Manage and resolve customer
complaints, issues, and questions, both via phone and in person/on
site. Order supplies and implement physical changes.
* Operate as supervisor for half of week, training new employees and
providing informal evaluations.
* Implemented new technologies for order processing, credited with
significantly increasing order capacity and efficiency as well as
enhancing employee speed and customer receival speed.
* Achieved items per minute rate twice that of desired minimum.
* Maintained perfect Secret Shopper scores; received multiple
customer commendations for service excellence.
THE OHIO STATE C-STORE | Columbus, OH * 2020 to 2021
Convenience-style grocery stores that offer packaged snacks, frozen
meals, ice cream, fruit, bottled beverages and breakfast and granola
bars.
E-COMMERCE ASSOCIATE
Gathered and delivered orders to customers for independent store
operated by The Ohio State University that served as convenience
store and coffee shop at on-campus location for students. Managed
inventory, ordered new products, and received deliveries. Trained new
employees and provided informal performance evaluations.
* Relied on by management for e-commerce expertise during pandemic.
Helped restructure store from in-person service to online-only order
structure, ensuring efficient handling of the large influx of orders.
* Addressed minor cases of customer order theft by implementing
stricter identification system, which eliminated issues.
* Recommended adjustments to ordering habits, leading to reduced
costs and waste and additional accountability for goods and supplies
ordering.
* Provided consistent feedback on consumer and employee UI based on
customer feedback and observations, improving product labeling and
pictures.
TECHNICAL SKILLS
Microsoft 365 | JavaScript
LANGUAGE SKILLS
German (Advanced) | Italian (Novice)
PROFESSIONAL QUOTES
"I have worked with Johnnie Zappitelli since November of 2023.
During that time, I have seen him work very efficiently alone and
with others. I have never had anything less than great things to say
about Johnnie and the work he delivers to our team. He is a very
crucial part of our week-to-week operation as I know I can rely on
him to show up to work daily. He is someone I can count on to achieve
any task presented to him. He is an asset to any team he is part of."
- Brandon Dunlap, E-commerce Supervisor, Kroger - Maxtown Road
Keywords:
Actuarial Analyst, Financial Advisor, Scheduling Analyst |
