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Call Center Csr Resume Irving, TX
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Title Call Center CSR
Target Location US-TX-Irving
Email Available with paid plan
Phone Available with paid plan
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         G
                        SUMMARY
                        Organized and motivated employee eager to apply time management and organizational skills
                        in various environments. Seeking entry-level opportunities to expand skills while facilitating
                        company growth.

        Denise          SKILLS
                               Upselling                                        Teamwork and Collaboration
          Green                Inventory Control                                Outgoing Personality
       PHONE NUMBER AVAILABLE            Product Sales                                    Listening Skills
EMAIL AVAILABLE             Payment Processing                               Order Processing
                 om     EXPERIENCE
     Irving, TX 75038
                        Sales Associate
                        Irving, TX
                        Ollies Bargain Outlet/ Dec 2023 to Current
                                 Greeted customers and provided exceptional customer service.
                                 Provided accurate information about products, prices and services.
                                 Restocked shelves as needed to ensure sufficient inventory levels.
                                 Performed cashier duties such as accepting payments, issuing receipts and counting
                                 money back change.
                                 Engaged customers in friendly, professional dialogue to determine needs.
                        Document Processor
                        Irving, TX
                        Addeco Staffing/ May 2022 to Jul 2022
                                 Organized documents according to established procedures and protocols.
                                 Processed incoming mail including opening envelopes, sorting contents, updating
                                 databases.
                                 Verified accuracy of data entry and ensured that all required fields were completed
                                 properly.
                        Manufacturer
                        Irving, TX
                        Manpower Staffing/ Dec 2021 to Feb 2022
                                 Inspected finished goods prior to shipment and ensured they met quality standards.
                                 Utilized precision measuring and testing instruments to locate problem source.
                                 Executed manufacturing processes for assigned areas with strict adherence to cGMP
                                 regulations and guidelines.
                        Medical Receptionist
                        DeSoto, TX
                        EC Care Clinic/ Oct 2008 to Feb 2009
                               Greeted and checked in patients, updating patient information in computer system.
                               Verified insurance coverage for appointments and collected co-payments as required.
                               Prepared charts for new patients, ensuring all necessary forms were completed
                               correctly.
       Scheduled patient appointments, verifying accuracy of appointment times with
       providers.
       Protected patients by observing strict HIPAA guidelines.
       Straightened up waiting room to maintain neat and organized space.
Social Work Intern
Dallas , TX
Parkland Memorial Hospital/ Jun 2001 to Aug 2001
        Assisted in conducting assessments of client needs, strengths, and weaknesses.
        Collaborated with other professionals such as therapists and medical personnel to
        coordinate services for clients.
        Educated clients about available community resources that could benefit them.
        Studied social worker application of industry values, ethics and best practices.
        Documented client social history, treatment and related information.
        Developed treatment plans to address identified issues.
Travel Consultant
Arlington , TX
CUC Travel Services/ Sep 1996 to May 1997
        Provided customers with detailed information about travel destinations and packages.
        Developed customized travel plans to meet customer needs and preferences.
        Created itineraries for customers, including flight bookings, car rentals and hotel
        reservations.

EDUCATION AND TRAINING
Bachelor of Science: Social Work
Prairie View A & M University Aug 2001
Prairie View, TX
Travel Management
American Airlines Travel Academy Aug 1996
Fort Worth, TX

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