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Click here or scroll down to respond to this candidateCandidate's Name
Coppell, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESecure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.Work ExperienceRouterDurham School Services - Coppell, TXApril 2018 to Present Researches and prepares all mapping information for special use variances, routing and zoning change requests utilizing geographic information system (GIS) on the districts mapping system (Versatran). Layout and schedule all district regular needs bus routes in accordance with Texas Education Agency guidelines. Ensure that all changes or additional bus runs are consistent with district policies, guidelines, and procedures. Post route schedules and state required route descriptions. Ensure that an accurate description of the morning and afternoon route is carried on each bus. Assists the school district with any problems related to district mapping information or any other zoning and routing matters. Notify drivers, parents, and school personnel of any changes in a students bus service such as an address change, change in pick-up and drop-off location, change in time or bus change. Assist campuses to place new students on buses and advise drivers of new or dismissed students. Respond to complaints about transportation services and address issues when appropriate. Serve as substitute bus driver as needed. Performs all other duties as assigned by the superintendent or designee. SPECTRUM; BILLING SPECIALIST, IRVING, TX 03/21- 10/21 Provide excellent customer service and be advocate for all Spectrum customers Research and provide information on customers accounts Educate customers on company products and services Process electronic debt and check payments on accounts RCA Rural Carrier AssociateUNITED STATES POSTAL SERVICE; RCA - Fort Worth, TX July 2019 to March 2021 Great oral communication skills are required to interact with customers and answer their questions. The ability to decipher addresses and the names of addresses from frequently illegible writing on envelopes and address labels. Great time management skills to manage time wisely and map out routes to avoid retracing delivery paths. Organizational skills to deliver mail to all the customers on route within a timely manner. Electronic device skills to obtain signatures from customers on handheld computerized equipment used by the USPS. Provide excellent customer service by ensuring all mail and packages are on time. Source of SupportSOUTHWEST AIRLINES - Dallas, TXJuly 2015 to April 2018 Support and assist on the roll out of the new programs such as Altea One Res Sell/Operate Program Immediate support for all internal customers Provide problem resolution of system/procedural related issues to different CS&S, Ground Ops, Southwest.com, Travel Agencies, Federal Air Marshall and Technology within Southwest Troubleshoot network and system errors. Train and guide agents through step by step procedural resolution and/or resolved issue, while also reporting errors to upper management to further investigate with technology Serve liaison between Ground Ops and CS&S from headquarters to identify and troubleshoot system errors and report pertinent and informative information to technology for further analysis Human Resource ManagerLAKESIDE BUS COMPANY - Milwaukee, WIJuly 2014 to July 2016 Directed personnel, training and labor relation activities Performed extensive background and driving record checks on all employees to ensure that all driver is legally compliant in all its employment activities Responsible for all recruitment, selection and induction activities for staff Operationalizing, integrating and delivering HR processes, projects and change Executed company-wide HR initiatives Built relationships with third party recruitment agencies Assistang ManagerCHARLOTTE RUSSE - Glendale, WISeptember 2010 to July 2015 Increased sales by 3% each quarter Processed cash, credit and nightly deposit transaction Assisted customers with purchase and product selection Reported to store manager and district manager in daily operations Developed the store brand through consistent customer focus Assistang ManagerICING BY CLAIRES - Greenfield, WIOctober 2009 to July 2012 Opened and closed the store and directed day-to-day sales of the store Processed cash, credit and nightly deposit transaction Achieved stores sales plan and performance by 5% of company goal Assisted customers around the store Trained sales reps how to set up monthly floor plans and weekly wall changes Performed ear piercing procedures that follow Company and legal guidelines EducationAssociate in Business ManagementMilwaukee Area Technical College - Milwaukee, WI2008 to 2011H.S. diplomaGenesis High School - Milwaukee, WI2003 to 2007Skills Teamwork Data Analysis Leadership Customer Service Logistics Shipping & Receiving Microsoft Office Excel Problem Resolution CDL/DOT Certification Computer Networking Time Management Data entry Writing Skills School Bus Driving Delivery Driver Experience Recruiting Management Interviewing Benefits Administration Workers' Compensation Performance Management Research Office Management Shuttle Driving Conflict Management Event Planning Human Resources Management Quality Assurance SAP GIS NegotiationCertifications and LicensesCDLDriver's License |
