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Batesville, MS PHONE NUMBER AVAILABLE EMAIL AVAILABLEWORK EXPERIENCEHeafner Motors- Cashier Batesville, MS August 2023- Current Processed sales transactions accurately and efficiently, handling cash, credit, and debit payments. Provided exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a positive buying experience. Managed inventory and restocked merchandise to maintain optimal levels for customer needs. Collaborated with sales and finance teams to facilitate smooth transactions and ensure customer satisfaction. Trained new cashiers on procedures and best practices for delivering outstanding customer service.American Express- Travel Advisor Batesville, MS (Remote) June 2023- August 2023 Provided personalized travel assistance to American Express cardholders, offering expert advice on destinations, accommodations, and activities. Booked flights, hotels, car rentals, and vacation packages, ensuring seamless travel experiences tailored to individual preferences. Managed travel itineraries and created adjustments as needed, including rebooking flights, arranging ground transportation, and securing last-minute accommodations. Resolved customer inquiries and issues promptly and professionally, demonstrating strong problem-solving skills and a commitment to customer satisfaction. First Security Bank- Banking Advisor Batesville, MS November 2018- January 2022 Processed customer transactions accurately and efficiently, including deposits, withdrawals, and transfers, while adhering to banking regulations and security protocols. Provided friendly and professional customer service, addressing inquiries, resolving issues, and promoting bank products and services to enhance customer relationships. Assisted customers with account inquiries, account openings, and loan applications, guiding them through the process and offering solutions tailored to their financial needs. Educated customers on digital banking tools and services, promoting self-service options to enhance convenience and efficiency. Collaborated with team members to achieve branch goals and maintain a positive work environment, contributing to a culture of teamwork and excellence. SKILLS & INTERESTSCustomer Service, Financial Analysis, Attention to Detail, Banking Operations, Risk Management, Problem Solving EDUCATION & CERTIFICATIONSSouth Panola High School May 2013Northwest Mississippi Community College December 2025 |