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Candidate Information
Title Customer Relations Service
Target Location US-IL-Hampshire
Email Available with paid plan
Phone Available with paid plan
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CAREER OBJECTIVEResults-driven administrative professional bringing progressivebackground in manufacturing and production environments. Natural leader and problem-solver with exceptional skills in customer relations, budget support and scheduling. Manage competing priorities with organized and resourceful approaches. PHONE NUMBER AVAILABLEEMAIL AVAILABLEMill Lane, HampshireEXPERIENCEMaintenance DirectorDEC 2021 - AUG 2023 Custom Aluminum Products, South Elgin, IL Team Support CoordinatorJUL 2010 - AUG 2021 AutoJet, Carol Stream, IL Oversaw installation of new systems and equipment; tested functionality and troubleshot any malfunctions. Designed and implemented preventative maintenance programs, identifying and reporting on areas for improvement.Maintained a safe and clean working environment for all sta, utilizing risk management processes to ensure safety protocols were followed. Collaborated with outside contractors on various projects including construction and remodeling eorts. Maintained grounds by overseeing employees and contractors mowing, sweeping and trimming trees and shrubs. Directed supervision of maintenance sta, managing performance evaluations and training programs. Implemented cost-saving measures by negotiating contracts with vendors for supplies and services. Enforced compliance with all labor, safety, ISO and Manufacturing standards Collaborated closely with coworkers and personnel in other departments to improve customer service and relationshipsPromoted data accessibility by developing and maintaining organized systems for both digital and hardcopy's of predictive/preventative maintenance documentation Improved sta performance through continuous monitoring and training updates Oversaw Manufacturing projects to meet customer's deadlines Onboarded and trained new team members in all Manufacturing and fabricating and monitored performance Empowered employees to independently resolve problems and disputes MICHAEL LOWITZKIMaintenance ManagerAUG 1999 - NOV 2009 Metal Impact, Elk Grove, Il Drove client retention by identifying and resolving escalated issues for corrective action responses. Stayed current on maintenance work by monitoring sta for compliance with procedures, assignments, and special instructions Supported facility operations by implementing new equipment installations and building updates Ordered, maintained, and replenished maintenance supplies for typical building requirements or planned projectsDetermined schedules, sequences, and assignments for work activities based on work priority, quantity of equipment, and skill of personnelOversaw team of 12 maintenance personnel over three shifts, handling 167,000 square feet of building space and over 100 dierent machines Maintained equipment in good working order with regular preventive maintenance Promoted performance-oriented culture with regular assessments of employee work Inspected and monitored work areas, examined tools and equipment, and provided employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules Minimized workplace hazards and accidents through continuous monitoring and training initiatives Kept team ready for daily demands with eective level of tools, equipment and replacement parts Achieved work objectives by prioritizing jobs, organizing schedules and coordinating assignments Covered maintenance needs by organizing schedules, resources, and crew leadership to handle demands. EDUCATIONStreamwood High School, Streamwood, ILSKILLSPolicy enforcement Performancemanagement Regulatory complianceDocument management Performanceimprovement Policy developmentScheduling Coordination Planning Machine Maintenance and Repair Safety Protocols Department Leadership Employee Scheduling 5S KPIs with SMART metrics Facility Maintenance Vendor Relationship Management Safety Management

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