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Click here or scroll down to respond to this candidateSKILLSEXPERIENCECandidate's Name
CREDIT AND COLLECTION ANALYSTPHONE NUMBER AVAILABLE EMAIL AVAILABLE Fredericksburg, VA 22408 Accomplished Credit and Collection Analyst with a proven track record of enhancing cash ow management and client retention through strategic dispute resolution and e fective collection techniques. Skilled in nancial analysis and time management, demonstrating a keen attention to detail and decision-making abilities that drive signi cant improvements in operational e ciency. Cash Flow Management Financial Analysis Client Retention Decision Making Time Management Attention to Detail Dispute Resolution Collection TechniquesPro cient in SAP, Oracle, NetSuite, Direct, Excel and, WordCREDIT AND COLLECTION ANALYST (HRS PER WEEK:40)Sweeping Corp of AmericaRichmond, VAJune 2023 - April 2024 Investigated customer disputes related to billing errors or discrepancies in a timely manner. Participated actively in weekly meetings with Credit and Collections Manager providing feedback on department performance metrics. Collections of delinquent accounts. Reconcile invoice disputes.Developed and implemented credit policies, procedures and standards to ensure compliance with regulations and reduce risk of bad debt. Worked closely with Sales team members in order resolve invoice discrepancies quickly. Prepared monthly reconciliation reports for review by senior management. CREDIT AND COLLECTION ANALYST (HRS PER WEEK:40)Avante Health SolutionsConcord, NCDecember 2022 - May 2023 Investigated customer disputes related to billing errors or discrepancies in a timely manner. Prepared monthly reconciliation reports for review by senior management. Managed communications between customers, sales sta f, legal counsels and other departments regarding collection issues. Reviewed aging reports on a regular basis in order to identify potential problem accounts. Negotiated payment arrangements with customers in order to maximize cash ow while minimizing losses due to non-payment. Worked closely with Sales team members in order resolve invoice discrepancies quickly. Monitored daily cash receipts from customers according to standard operating procedures. CREDIT AND COLLECTION ANALYST (HRS PER WEEK:40)NTT America SolutionsCharlotte, NCMay 2017 - December 2022 Resolved escalated customer complaints promptly in order to maintain goodwill. Developed and implemented credit policies, procedures and standards to ensure compliance with regulations and reduce risk of bad debt. Provided training sessions for new sta f members on departmental processes, systems and best practices. Prepared monthly reconciliation reports for review by senior management. Assisted in developing strategies for reducing delinquency rates across multiple lines of business. Collaborated e fectively with external vendors such as Collection Agencies or Credit Bureaus when necessary. Managed communications between customers, sales sta f, legal counsels and other departments regarding collection issues. Investigated customer disputes related to billing errors or discrepancies in a timely manner. Negotiated payment arrangements with customers in order to maximize cash ow while minimizing losses due to non-payment.Enforced company policies related to overdue payments through phone calls or letters while maintaining a professional demeanor.CREDIT ANALYST (HRS PER WEEK: 40)Assa AbloyMonroe, NCSeptember 2013 - April 2017 Performed credit analysis and administrative duties to support credit function. Generated nancial ratios to evaluate customer's nancial status. Prepared summaries, presented data, and o fered opinions on creditworthiness. Reviewed customer les to identify and select delinquent accounts for collection. Evaluated customer records and recommended payment plans, based on earnings, savings data, payment history, and purchase activity. Collected payments on delinquent accounts. Participated in regular meetings to discuss portfolio performance trends. Monitored existing accounts for changes in risk levels or payment patterns that could indicate a potential default. CREDIT AND COLLECTION ANALYST (HRS PER WEEK:40)IMO PumpMonroe, NCMay 2005 - August 2013Managed communications between customers, sales sta f, legal counsels and other departments regarding collection issues. Collaborated e fectively with external vendors such as Collection Agencies or Credit Bureaus when necessary. Enforced company policies related to overdue payments through phone calls or letters while maintaining a professional demeanor.Negotiated payment arrangements with customers in order to maximize cash ow while minimizing losses due to non-payment. Monitored daily cash receipts from customers according to standard operating procedures. Resolved escalated customer complaints promptly in order to maintain goodwill. Conducted detailed reviews of delinquent accounts to determine appropriate collection strategies. EDUCATIONREFERENCES Reviewed aging reports on a regular basis in order to identify potential problem accounts. Decided loan approval or denial by assessing individual, company and institution credit. Answered customer questions regarding problems with accounts. Researched customer accounts to identify payment issues. ASSOCIATE IN SCIENCE (A.S.) IN BUSINESS ADMINISTRATION Owens Community College, Toledo, OhioMay 1992Sinead Golding NTT Americas SolutionManager Credit ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLEDrue Cobb IMO PumpManager Credit ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLEDavid Sayre CarpentersManager Credit ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLE |
