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Click here or scroll down to respond to this candidateCandidate's Name
Administrative Assistant (General or Medical), Communications, Dispatcher, Medical AssistantWest Palm Beach, FL Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLEAdministrative Assistant, Receptionist (Medical or General), Switchboard Operator, Medical Assistant (Clinical and Administrative)WORK EXPERIENCEReceptionistThe Cancer Center of South Florida - West Palm Beach, FL - May 2013 to PresentResponsibilitiesAnswer 10 line switchboardSchedule chemotherapy appointmentsSchedule Oncology/Hematology appointmentsSchedule lab draw appointmentsManage/monitor no show appointmentsOrder office supplies for three office locationsFax/obtain medical records via EMRObtain/verify insuranceAccomplishmentsImplemented a system to more accurately monitor/manage patients that were a no show for their chemo/lab/ doctor visitsSkills Used LeadershipSound judgementEfficiency AccuracySwitchboard Operator/ReceptionistPersonal Physicians Care - Delray Beach, FL - March 2012 to December 2013ResponsibilitiesMeet and greet patients upon arrivalCheck patients in using emd's softwareVerify insuranceFax medical reports using EMR to specialist officeObtain lab reports via computer from Quest/LabcorpAnswer 10 line switchboardPage on call Doctors for hospital callsSchedule appts using emd's/citrix softwareSchedule pre-op apptsSchedule Humana transportationData entry of patient demographicsAccomplishmentsThe patients always compliment my caring attitude and personable and calm attitudeSkills UsedExemplary customer service skillsOrganizationAbility to be efficient and accurate while multitaskingCommunications Manager/Switchboard OperatorTenet Healthcare - West Palm Beach, FL - March 2006 to December 2011Answer 25 line switchboardTransfer calls to appropriate dept. and or personMonitor and dispatch all hospital alarm i.e. code blue, code redArranged daily schedule for switchboard coveragePrepare employee evaluationsPrepare payroll for ten (10) employeesMaintain logs for emergency operations and proceduresMaintain and monitor emergency cell phone usageDaily management of department accuracy and efficiencyMedical AssistantRahul Patel, M.D. - Loxahatchee, FL - February 2005 to March 2007Receptionist (made sure Doctor received and replied to important messages)Verify patient insuranceRequest and retrieve referrals for Private, HMO, and PPO insurance carriersData entry of patient information into Medisoft systemScheduled patient appts with primary physician and specialistPrepared and pulled patient chartsGeneral office work (bookkeeping, filing)Check patient in and out (cashier)Triage (obtain blood pressure, temp, weight, reason for visit)Draw bloodDrew up and administered vaccines and antibioticsBalance cash intakePrepared bank depositsAnswer 3 line switchboardAdministrative AssistantJoseph L. Morse Geriatric Center - West Palm Beach, FL - February 2000 to February 2005Assist Medical Director with daily operationsOrganize private medical practiceOrganize and schedule business meetingsAssist Medical Director in preparing for scheduled in servicesSchedule resident outside apptsSchedule resident transportationSchedule Doctors i.e. specialists to see residents in house visitsPrepare Medicare certifications and re-certificationsAnswer 10 line switchboardTake minutes in business meetingsSort and file confidential documentsObtained transcribed dictations via internet and distribute to appropriate Doctor for signaturesRegister and greet patientsFile medical reports and documentsSchedule diagnostic appointmentsProvide documents for insurance companies, subpoenas and attorney officesEDUCATIONDiploma in Medical AssistantThe Career Center - West Palm Beach, FLJanuary 1994 to January 1995Diploma in Basic EducationJupiter Community High School - Jupiter, FLJanuary 1989 to January 1993SKILLSKnowledge of electronic medical records, e-clinical, emd's/citrix software Microsoft Word, Microsoft Office Outlook and Excel. Knowledge of Medisoft computer programming. Medical and General office procedures, Type 55-60 accurate WPM, medical terminology, medical billing, coding. Ability to operate calculator, copier, fax machine and printers. Knowledge of and ability to efficiently operate hospital/medical office switchboard telephone operating systems.CERTIFICATIONSReceptionist and Communications Systems OperationsClerk Typist |
