Candidate Information Title Bodily Injury Customer Service Target Location US-TX-Dripping Springs Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Experienced Bodily Injury Adjuster with over 15 years of expertise in evaluating and negotiating complex injury claims. Adept at analyzing medical reports, assessing liability, and delivering fair settlements while maintaining strong relationships and compliance with legal and company standards. Skilled in navigating high-pressure environments, managing multiple cases, and delivering prompt and equitable resolutions. Analytical ThinkingNegotiation SkillsKnowledge of Insurance LawAttention to DetailCommunication SkillsDecision-MakingCustomer Service OrientationTime ManagementProblem SolvingProgressive InsuranceEnterprise MobilityClaims Specialist IntLiability AdministratorInvestigate coverage, liability & damages by reviewing and evaluating statements, medical records, expert reports, and other information related to the accidentConduct UM/UIM coverage investigations speaking with insureds, attorneys, injured parties, and/or anyone with knowledge about the accidentPrepare and complete complex bodily injury evaluations, reserve recommendations, legal conference calls in preparation towards efficiently and effectively settling litigation claimsBuilding rapport quickly and effectively with plaintiff attorneys USAABachelor of Business ManagementSenior Bodily Injury AdjusterFlorida State University 2005Exceptional Acheivement Award 2016Successfully Completed: The Institutes AIC Auto Claim Practices, Kaplan Auto Physical Damage Basics, Kaplan Interpreting Medical Reports, Kaplan Medical Tests and SignsJanuary 2023 - August 2024July 2019 - June 2022February 2006 - March 2019PHONE NUMBER AVAILABLE  EMAIL AVAILABLE119 Moonlit Stream Pass, Dripping Springs, TX 78620 Casey DulinPROFESSIONAL EXPERIENCEEDUCATION AWARDS & ASSOCIATIONSKEY COMPETENCIESAssist in training and/or orientation of new employeesSuccessfully manage conflict during difficult or emotional situations and effectively communicate with renters, claimants and other partiesMake recommendations and obtain proper authority for decisions above designated authority level consistent with Liability Administrator authority modelsUse experience, training, discretion, and judgement to interpret claims informationConduct interviews, take recorded statements, and evaluate the credibility of claim parties and witnessesEvaluate varying levels of bodily injury & property damage claims and determine extent of injuries & damageDetermine appropriate settlement values and develop strategy with limited guidance from managementDemonstrate knowledge of litigation processes and guidelinesSeek to improve job performance through self-assessment, skill development, training, and goal settingInvestigates and negotiate complex bodily injury, property damage & litigation claimConduct thorough investigations into coverage, liability, and damages by reviewing interviews, medical records, expert reports, and other relevant accident-related informationPrepare and finalize complex bodily injury evaluations and reserve recommendations to facilitate the effective settlement of bodily injury claimsEstablish and maintain strong rapport with plaintiff attorneysManaged both 1st and 3rd party property damage claims