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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLESummaryResults oriented administrative receptionist eager to bring strong administrative skills to a company in need of top-level support. Excellent organization, communication and relationship building skills. Articulate and friendly with a professional demeanor.HighlightsMulti-line phone system expert, Document management, administrative support,Strong Interpersonal skills, Detailed-oriented, Security Processes, Mail and package deliveryVendor coordination, Data entry and Microsoft Office SuiteWork HistoryMcKesson Corporation Prior Authorization and Medical Claims 2023-2024Obtain pre-authorization from insurance carriers for medical services within a designated time frame.Process medical orders to patientsAppeal insurance companies after prior authorization refusals.collect necessary documentation and contact patients to gather further informationPlace direct, drop ship and remote enhanced delivery ordersProvide product/service information, answer questions, and resolve any emerging problems that patients accounts might face with accuracy and efficiencyReport medical issuesFleetcor Technologies Account Executive 2021-2022Assisted customers with billing, payments, and retention.Managed heavy inbound and outbound calling (65+ calls daily)Trained employees with entering customer data in new systems and organized customer interaction logsProvide basic technical support for clients on a wide range of company products, resolving issues.Sale appropriate products to customers to fit their business needs as needed to improve business.State Farm Insurance Claims Adjuster 2014- 2021Managed heavy inbound and outbound calls to customers.Filed and processed new insurance claimsAssisted customers in making claims for their home or auto insurance coverageExplained coverage or denial of claim to inquiring customersConfidentially recorded all customer information regarding claims payments etc.Provided monthly reports including the total amount of claims paid or deniedDrafted and sent statements of amount of coverage and amount owed to the customerAssisted new customers in signing up for insurance coverageHelp with customer appeals to denied claimsBelmont Village Certified Nursing Assistant 2018- 2020Assist patients with ADLs such as feeding, mouth care, grooming, shaving, and incontinent careAssist nurse with care of residentsMeasure and record patient vitalsAssists with restorative careTransport residents to appointmentsBuild a relaxing environment for resident and family members1Candidate's Name
All Around Fitness Administrative Assistant 2016-2017Performed appointed scheduling for customers and vendorsHandled payment processing from vendor and customersServed as a central point of contact for external and internal customersGenerated reports and correspondenceImplemented and managed new filing systemManaged reception area within a high-volume environmentMaintained reception area in a neat and organized fashionDispersed incoming mail to correct recipientsMade copies, sent faxes and handled outgoing correspondenceSupplied key cards for building access to customersMary Scott Nursing Center Medical Receptionist 2012-2014Provide necessary information to the patients regarding the treatment services offered in the nursing facilityAnswered all kinds of queries personally or by telephoneHelp the patients and staff in filling nursing facility formsSchedule appointments of the patients with the respective doctors and making sure that the patient comes for treatment at the scheduled timeContact with the suppliers and ordering required equipment and stationery for the nursing centerMaintain all kind of hospital papers and documents and provide them to the doctors when necessaryReferences furnished upon request |
