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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPort Saint Lucie, FLPROFESSIONAL SUMMARYFriendly, skilled professional with strong background in office and retail environments with over 40 years of experience seeking an opportunity to apply my knowledge while developing new skills. Hard working, reliable and customer-oriented individual who is skilled at tackling administrative and customer-oriented tasks in a fast-paced environment.EducationExperienceLas Comp Institute of ITCertification of CompletionMedical AdministrationWayne, NJ2016Medical Records ClerkInterim Health Care Port Saint Lucie, FLOctober 2023 January 2024Contacted Physicians offices to obtain Physicians signatures and Medical Records for patients home healthcare needsEntered notes in patients files regarding my requests to Physicians officeScanned/Attached documents to patient filesAnswered incoming inquiries from Physicians officesProtected patient files and shredded sensitive data in compliance with HIPAAPrepared patient packets for Home Healthcare Nursesto distribute to patients at start of careMedical Receptionist/Insurance VerificationDr. Joseph J. Katta, MD Port Saint Lucie, FLJuly 2021 July 2023Answered incoming calls from patients, providers andInsurance companiesVerified patient insurance eligibility with insurance company before appointmentResponsible for obtaining all referrals and authorizations from primary care provider before appointmentScanning/attaching records, referrals and authorizations to patients chartChecked out patients and gave necessary paperwork and scheduled follow-up appointmentCollected co-payment/co-insuranceRetail Reset MerchandiserApollo Retail Specialist Morris/Sussex County, NJMarch 2019 May 2021Reconfigured shelving to precise arrangementsExecuted planograms, signage and resets smoothly to meet retailer time linesRe-tagged shelves with new pricingCompleted required paperwork before shift endCarried out high-quality work with little oversightRetail Non-Foods ClerkShop Rite Wharton, NJSeptember 2015 December 2018Ordered, stocked and rotated merchandise according tostore merchandising layoutsPerformed diversified functions including inventory counting, proper pricing lables and signageCompleted all daily tasks and special assignments with an efficient and quality-driven approach with little or no oversightWelcomed customers into store and answered and helped them located items.Maintained a good working relationship with co-workers and managementUpsala CollegeAssociate of ArtsAccountingEast Orange, NJ1983Belleville High SchoolHigh School DiplomaBelleville, NJSkillsCustomer service-orientedMulti-line telephone skillsOrganizationInsurance VerificationInsurance Referral/AuthorizationMedica terminologyHIPAA regulationsPayment credit/collectionsData entry of electronichealth records (EHRS)Time managementPlanning/executionVisual merchandisingPOS systemsAccurate and detailedReliable and punctualTeam playerMulti-tasking |