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Click here or scroll down to respond to this candidateCandidate's Name
Sr.MS Dynamics CRM DeveloperEMAIL AVAILABLEPHONE NUMBER AVAILABLESummary-Dynamics 365 Developer with 11+ years of experience in Customer Relationship Management software. Integrated CRM systems for investment, life insurance, marketing automation, document management, and other business-critical systems. Accustomed to communicating efficiently and articulately with executives, managers, users, and developers in for-profit, non-profit, and government organizations.Expertise-11 years of experience in Microsoft Dynamics CRM versions D365, 2016, 2015, 2013, and 2011, including application features and functionality, requirements gathering and design discussions, configuration, and customization, Deployment, and Administration.Expertise in MS CRM Upgrading Microsoft Dynamics CRM from versions 2011 to 2013, 2013 to 2015, and 2016, Dynamics 365(CE).Good knowledge of OOO functionality of MS Dynamics CRM365/2016/2015/2013 Sales, Marketing and Service Module3 Years of Expertise in Power App / Dynamics Custom Portal Development using front-end Javascript frameworks.2 Years of expertise in Application Development using Canvas Apps.Expertise in Power App Flows, AZURE Logic Apps, and Azure Functions.Design and develop SharePoint master pages and create new SharePoint web content.3 Years of expertise in Microsoft Azure and Application Development and Hosting using Azure Cloud.Good Experience working onGood Experience working on USD (Unified Service Desk) for Microsoft Dynamics 365.Expertise in CI/CD Pipeline Configuration and Administration using Azure Dev Ops.Pleasant experience with SSRS (SQL Server Reporting Services) and dashboard customization with complex charts built from SSRS and Power BI.2 Years of expertise in web application development using ASP.NET, C#.Net, JavaScript, Angular JS, Entity Framework, WEB API & Hibernate.Experience in developing Microservices using ASP.NET core.Implemented customizations and configurations within MS Dynamics CRM and DataverseDeveloped and deployed plug-ins, workflows, and custom integrationsHands-on experience in developing WCF services, Restful Services, & SOAP.Extensive experience with configuration management tools like Azure DevOps, TFS, SVN, and GitHub.Qualification-M.S Computer Information System 2015 (California University of Management & Sciences)Technical Skillset-Operating SystemsWindows familyWeb Technologies/Programming LanguagesASP.NET, C#.NET, VB.NET, ADO.NET, NodeJS, ReactJS, Angular JS, jQuery, WCF, Bootstrap, Typescript, Web Services, RESTful Web Services, WEB-APIRDBMSSQL Server, Oracle with Toad, MS Access, DB2, MYSQLCRMMS Dynamics CRM 365 (CE),2016,2015,2013 and 2011Sales, Service, and MarketingReporting ToolsPower BI, SSRS, Qlik ViewETLSSIS, Scribe, Informatica CloudProjects-Client: State of OHIO Feb-2023 to CurrentLocation: Columbus, OHSr.MS Dynamics CRM DeveloperEnvironment: Microsoft Dynamics 365, ASP.NET, C#.NET, Angular JS, TypeScript, XML, SQL Server 2012, SSRS, SSIS Kingsway Soft JSON, Web-API, jQuery, Informatica, Power Automate, Azure Logic Apps, Power BIResponsibilities:Worked on CRM implementations and customizations to meet client-specific requirements.Designed and deployed data integration solutions using SSIS and Kingsway Soft, ensuring data accuracy and consistency.Managed CRM data migration projects, including data mapping, extraction, transformation, and loading.Collaborated with business stakeholders to gather and document CRM system requirements.Managed CRM data integration projects with Azure services, ensuring seamless data flow between systems.Assisted in troubleshooting and resolving CRM-related issues, both on-premises and in the cloud.Configured and customized CRM entities, forms, workflows, and security roles.Successfully customized Dynamics 365 Sales to align with unique organizational sales processes.Experience integrating Dynamics 365 Sales with other systems (e.g., Outlook, SharePoint) and handling data migration from legacy systems.Designed and implemented data model enhancements within DataverseProvided end-user training and support to ensure CRM adoption and user satisfaction.Designed and implemented robust data model enhancements within Dataverse, improving data managementConducted regular system maintenance, including performance tuning and troubleshooting.Implemented best practices for CRM development and data management.Organization: Wellmark BCBS, IA June 2020-Jan 2023Client: Wellmark, IA, USARole: Microsoft Dynamics CRM 365 Senior Developer.Project Summary:Wellmark, Inc. Does business as Wellmark Blue Cross and Blue Shield of Iowa. Wellmark and its subsidiaries and affiliated companies, including Wellmark Blue Cross and Blue Shield of South Dakota, Wellmark Health Plan of Iowa, Inc., and Wellmark Value Health Plan, Inc., insure or pay health benefit claims for more than 2 million members in Iowa and South Dakota. Wellmark Blue Cross and Blue Shield of Iowa, Wellmark Blue Cross and Blue Shield of South Dakota, Wellmark Health Plan of Iowa, Inc., and Wellmark Value Health Plan, Inc. are independent licensees of the Blue Cross and Blue Shield Association.Responsibilities:Analyze the requirements and do High-level and Low-level architectural design.Involved in story discussion with Business System Consultant and Client to create stories for each Sprint.Design and customize CRM forms, ribbons, site maps, workflows, and Dialogue.Written extensive angular customizations for encircled UI.Worked with Unified service desk solution and interface interaction challenges within the field service module.Design the Unified Service Desk Windows navigation rules, Toolbars, and agent scripts and create a technical specification for developing USD of Dynamics365Implemented Unified Apps for Specific Business UnitsDeveloped Cloud-based informatica jobs for data migration of Go-Ride Mobile App Data to CRM.Code review of plug-in, custom workflows, and custom Asp.net MVC Application (ISV).Design and develop custom plug-ins and workflows.Worked on Fetch XML for query expression.Worked on plug-ins and workflows depending on business requirements.Worked on Managed and Unmanaged solutions.Worked on SSIS and Scribe packages for importing and exporting data.Worked as per Sprint using Agile Methodology.State of Texas, Austin, TXTrimax Americas Oct 2018-May 2020Sr. Dynamic CRM ConsultantThe Special Supplemental Nutrition Program for Women, Infants, and Children, popularly known as WIC, is a nutrition program for pregnant, breastfeeding women and families with children younger than 5.Responsibilities-Extensively worked on Microsoft Dynamics CRM 365 CRM Customizations.Store, retrieve, and manipulate data for analysis of system capabilities and requirements.Develop SQL scripts to verify the data populated in the Database and checked successful transaction.Develop and direct software system testing and validation procedures, programming,and documentation.Performed Dev planning, analysis, design, and execution in Agile methodology by understanding the product backlog, sprint iterations, scrum sessions, stand-up calls with offshore and defect triage.Test and deliver effective CRM Solutions by creating and using design specifications, test scenarios, and associated documentation.Develop and deploy plugins using C#, CRM SDK Creating Custom Entities and custom attributes for individual business units in Dynamics CRM, per their business process Customized Workflows and Plugin for automated processes, based on requirements from the department to increase visibility and efficiency.Calling Dynamics REST web services from JavaScript.Designing the front end of the application, using JavaScript and AngularJS.To generate weekly, monthly, and yearly business reports and develop SSRS reports for business.Once development is done, the work must move for testing and production, create unmanaged solutions, and move them from one instance to another instance.Perform customizations and configuration of Microsoft Dynamics CRM 365(CE)Work with IT team to develop and maintain training materials.Supports the application when the production is down and besides development works as support for the tickets raised and, in the meantime, will give customers the workaround to run the application in downtime.Responsible for the design, development, and ongoing support of custom applications and objects within Microsoft Dynamics CRM.Perform CRM application testing of configurations and customizations.Environment: Microsoft CRM 365/2015, CRM SDK, Microsoft SharePoint, Microsoft .NET, C#, SSRS, SQL Server, Entity Framework, Visual Studio 2017/15, VB.Net, JavaScript, Angular JS, jQuery, HTML, CSS.Protective Life Corporation, AL Oct 2017- Oct 2018Dynamic CRM ConsultantProtective Life Corporation is a financial service holding company in Birmingham, Alabama. The companys primary subsidiary, Protective Life Insurance Company, was established in 1907 and now markets its products and services in all 50 states. The Protective family of companies offers a diverse portfolio of personalized products and services to meet the unique life insurance, retirement income, and asset protection needs of individuals and families. The oldest and primary operating subsidiary, Protective Life Insurance Company, offers competitive, customizable insurance solutions to customers nationwide.Responsibilities: -Configure and implement CRM functional and application modules, encompassing sales and Service.Implemented workflows and business process flows to automate and enhance sales processes. Wrote, debugged, and deployed plug-ins using Visual Studio and C# Developed Duplicate detection rules to prevent Duplication.Customize Dynamics CRM entities, create multiple forms (security-based) on entities, add custom JavaScript on form events, and add web resources, and navigation links to achieve the business Power Apps Cloud requirements.Worked on setting up relationships between System & Custom entities.Used CRM web service Power Apps and Java Script to develop a custom service using WCF to provide extended functionalities to design and customize CRM forms, ribbons, site maps, workflows, Dialogue, etc.Used the Advanced Find feature of MS Dynamics CRM 365 and created multiple Azure views of API services T-SQL System entities.Generated Sales Reports for statistical analysis of data at the AJAX user level using SSRS.Installed and Power BI configured MS Dynamics CRM 365 system for development and Ui testing, SOAP Protocol configured Oracle 11g Migrating server.Used MS Dynamics CRM SDK, WEB API, and Fetch XML to interact with data from the CRM system.Hands-on development of Plug-ins, workflow, UI pages, web resources, designing OData and Fetch XML to communicate with CRM.Developed dynamic reports using CRM reporting interface and SSRS and deployed it on the CRM that were used in the application depending on roles.Administer CRM security rights and user/group roles across all business lines.Support the CRM team on projects and production support.Involved in bug fixes/upgrades, unit testing, and integration testing.Assist users with day-to-day issues, problems, and questions.Involved in deploying the application in the production and maintained postproduction activities.Environment: Microsoft Dynamics CRM 2016, C#, web API, JavaScript, SQL Server, SSRS, XML, HTML, CSS.UPMC, Pittsburgh Sep2016-Aug 2017CRM ConsultantUPMC develops and delivers Life Changing Medicine by working at the apex of healthcare and technology, translating science and research into accessible cures, and consistently working to accelerate the pace of innovation worldwide.Responsibilities: -Configure and implement CRM functional and application modules, encompassing sales, Marketing, and Service.Creating documentation to define workflow and requirements and implementing custom workflows into business processes to automate and enhance sales processes.Wrote, debugged, and deployed plug-ins using Visual Studio and C# to coordinate the Customer Account and Employee entities.Developed Duplicate detection rules to prevent Duplication in Cross entities.Used MS Dynamics CRM SDK, WCF, and LINQ to interact with data from the CRM system.Developed dynamic reports using CRM reporting interface and SSRS and deployed them on the CRM that was used in the application depending on roles.Built Interfaces to consume various Web Services used for user/application-specific data (Oracle databases)Involved in bug fixes/upgrades, unit testing, and integration testing.Involved in deploying the application in the production and maintained postproduction activities.Environment: Microsoft Dynamics CRM 2015, C#, WCF, JavaScript, SQL Server, SSRS, XML, HTML, CSS.NYC, HRA Jan 2016-Sept 2016CRM ConsultantThe New York City Human Resources Administration/Department of Social Services (HRA/DSS) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance.Responsibilities: -Configured Microsoft Dynamics CRM and Customized (Entities, Custom Attributes, Custom Views, and Forms), as well as Dynamics CRM application development using CRM SDK.Configured plug-ins and custom workflow activities consuming CRM Services using CRM SDK and wrote unit testing cases to ensure processes get expected results.Customized Microsoft Dynamics interfaces using JavaScript and, for client-side data validation.Used JQuery and Ajax to perform requests against the Microsoft Dynamics CRM web services and handled the response message.Customized CRM command bar (ribbon) using Ribbon Workbench.Followed agile-based methodologies and used Team Foundation Server (TFS) as an agile tool for the project.Environment: Microsoft Dynamics CRM 2013, C#, ASP.Net, WCF, JavaScript, SQL ServerBIAS, HYD INDIACRM Consultant July 2011-Dec 2013BIAS Corporation designs and delivers high-performance IT solutions and technologies to public sector agencies and business enterprises worldwide.Responsibilities: -Involved in implementing Microsoft Dynamic CRM 2011Followed Sure Step agile-based methodologies for the project.Involved in creating/updating custom entities, forms, and views in MS Dynamics CRMCustomized Microsoft Dynamics CRM 2011 interface using CSS, customizing plug-ins.Used ASP.Net, AJAX, and JavaScript framework to create UI and bind the data from the business layer.Involved in bug fixes/upgrades, unit testing, and integration testing.Involved in deploying the application in the production and maintained postproduction activities.Imported bulk data. Created CSV files for each entity and assigned ownership to different users.Doing the initial setup of the Production environment to create Business Units, Roles, Territories, and users and then importing accounts with assigning ownership.Configured Microsoft Dynamics CRM and Customized (Entities, Custom Attributes, Custom Views, and Forms), as well as Dynamics CRM application development using CRM SDK.Automated Marketing module to send on-demand bulk e-mails, track responses, and schedule campaigns to their customers with a forthcoming event detail.Environment: - Microsoft Dynamics CRM 2011, C#, JavaScript, SQL Server, SSRS |
