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EMAIL AVAILABLEStreet Address PHONE NUMBER AVAILABLEI am currently looking for a part time position in an environment that offers a greater challenge, increasedbenefits for my family, and the opportunity to help the company advance efficiently and productively.WORK EXPERIENCEQVC, Product Central, West Chester, PATeam Lead, September 2022-PresentPulls reports to monitor team member's performance and may provide coaching to them to improve productivity, quality, and safety outputsSupports and communicates development programs, policies, procedures and company values to provide a positive, supportive and productive work environmentAssists the Area Manager in setting up the daily/weekly job assignments of the team members. Will facilitate the movement of team members throughout their shift to meet our needsAnalyzes deficiencies and develop plans to correctR. Johnston & Sons, Glenolden, PAAdministrative Assistant, January 2019-January 2023Demonstrated customer service by maintaining customer accounts and handling customer complaints to ensure resolutionActed as a point of contact for vendors, subcontractors and various teamsUtilized QuickBooks to issue invoices and pay bills in a timely mannerPrepared estimates by collaborating with the lead contractor and other partiesAnalyzed and gathered information to assist with processing insurance claimsQVC, Product Central, West Chester, PATeam Member, August 2016-April 2018Managed inventory of all products through company appropriate systemExamined products to ensure they are in optimum condition for live showsDemonstrated teamwork by collaborating directly with hosts, vendors and guests to plan for live showsQVC, Procurement Corp Services, West Chester, PATeam Member, August 2013-August 2016Executed the delivery and reception of mail to every department in two different buildingsMaintained and tracked inventory of all supplies for the entire departmentEnsured accuracy of incoming materials by verifying information on purchase ordersProvided customer service through helping issue return shipments, tracing lost shipments and helping resolve customers claimsSprague & Sprague Law Firm, Haverford, PAHousekeeper, December 2008-August 2013Was responsible for keeping facilities and common areas clean and maintainedResolved reasonable complaints/requests with professionalism and patienceEnsured all rooms were cared for and inspected according to standardsCollaborated with other staff members (such as the chefs) to organize and prepare lunch and dinnerRomanos Specialties, Drexel Hill, PAAssistant & Caterer, September 2006-October 2012Managed the inventory of food and supplies and ordered new stock as requiredCoordinated the pickup and delivery of all products needed to support jobsAnswered guests catering-related questions during events and addressed all complaintsPacifico Fleet Leasing, Broomall, PAAdministrative Assistant, September 2006-August 2007Acted as liaison between Fleet customers and the DealershipManaged the billing of 900 plus units per monthProcessed tag and title work with the State of PennsylvaniaEDUCATIONAcademy Park High School, Collingdale, PA 1985 |