| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Glendale, N.Y. Street Address
EMAIL AVAILABLE / PHONE NUMBER AVAILABLESummaryI have twenty-plus years in customer service and the clerical field. My goal is to obtain a position as a customer service or clerical /administrative assistant. My abilities are assistant management, personnel training, customer service, telephone banking, and typing. Experience supporting a major call center system such as Vesta, and Avaya. Knowledge of protocols such as VOIP. I am a very dependable person and work very well with others. Lets Talk About It Ministries Inc. Non-Profit Organization Personal Assistant 09/2021 Present Schedule meetings and manage calendars. Answer phone calls and emails and message taking. Dictate accurate and comprehensive notes at meetings. Coordinate projects, deliver presentations, outreach preparations, and errands as needed. Plan travel, including flights, accommodation, and ground transportation. Synergy Global Systems / Quest DiagnosticsGreeter/Administrative Assistant 4/2021 - 6/2021 I was required to represent the face of the company to patients. Demonstrates organizational role by greeting and directing patients to designated areas while maintaining social distance. Always attentive to answering patients' inquiries during appointment times. Relocating from one state to another. 4/2021 6/2020 Children Home of IredellHouseparent 6/2020 - 8/2020 Caretaker for children ages 7 - 16. My responsibility was to administer morning and evening medications. Accompany them to their doctor's appointments. I had to make sure that they were doing their daily chores. I had to create daily activities for the children. Preparing and cooking morning, afternoon, and evening meals Writing out daily progress reports for each child. Helping them grow and become well-rounded children and preparing them for the transition they may be facing while in the home.Work HistoryDays InnNight Audit 03/2020 - 6/2020 Checking guests in and out of the hotel. Answering incoming calls and setting up reservations for guest arrivals. Counting cash at the beginning and end of the 3rd shift and depositing cash drops. Running audit reports at the end of the shift and emailing reports to management. Cleaning and preparing the lobby area before the next shift began. Country Inn & SuitesShuttle Driver/Housekeeping 06/2018 - 10/2018 I was responsible for passengers' safety by transporting them to and from their destination. Providing exceptional customer service by maintaining a clean and safe vehicle Ensuring that they are on time for their arrivals and departures I had to clean and prepare the lobby area before the next shift began. Also, I had to attend to a few empty rooms after customers checked out for the evening. Relocating from one state to another 7/2017 6/2018 Key Staff Temp AgencyAssignment: Dallas City HallData Entry/Clerical Assistant 01/2017 07/2017 Daily I receive documents and proofread the reports. Maintaining the database by entering new information from different departments. Answer calls and take messages. Filing documents in the systemJP Morgan Chase Call CenterFront Line Call Center Specialist I 06/2015 01/2017 My responsibility was to receive inbound calls and review customer account information. Explain activity occurrences on accounts. Providing customers with a resolution to their banking issues. Explaining to customers what procedures they would take to prevent more issues with their bank accounts. Assist customers with their online accounts. Helping customers who had difficulty accessing their bank accounts online. EducationMonroe College / Bronx NY - Business Administration - Present Marque Learning Center/ Houston, TX Diploma 2008 Stevenson Academy of Hair Design /New Orleans - Certified of Achievement, 2003 |
