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DispatcherPHONE NUMBER AVAILABLE EMAIL AVAILABLE Euless, TXOBJECTIVEDynamic trucking dispatcher with drive and experience providing a superior level of customer service to our drivers and clients. Bringing forth the ability to properly investigate a situation and resolve any issues quickly in accordance with company and regulatory guidelines. Demonstrating consistent execution of best claim practices and a commitment to industry and company ethic.SKILLSAdjuster Underwriter Dispatcher Claims AnalystDecision Making Medical Claims Critical and Analytical Skills Risk Analysis PROFESSIONAL EXPERIENCETrucking Dispatcher American West Dallas, TX 06/2022 PRESENT Evaluate route, contact clients, customer service, and shippers while determining and establishing contact with the driver Work to resolve minor mis deliveries by investigating Plan and conduct loads (Entering orders, preparing paperwork, Informing warehouse) Negotiate load pricing, make payroll payments and documents all activities in Dispatch Track Haircut Manager Sport Clips Fort Worth, TX 09/2019 05/2022 Giving precise haircuts to men and boys Educating clients on proper hair care and maintenance Overseeing workersProperty Desk Adjuster Cunningham Lindsey Dallas, TX 08/2017 -10/2019 Responsible for investigating homeowner losses, corresponding with insureds over the phone while documenting all conversations, preparing claim settlements and negotiating those damage settlements with the insureds. Write appraisals for dwelling repairs, contents repair or replacement based on the information collected and current market value. Confirms or denies coverages and liability and advises policyholders as to proper course of action. Recommends referral to SIU where appropriate. Responsible for review, response and investigation of subrogation demands directly with the third-party carrier Medical Claim Analyst Professional Medical Claims Fort Worth, TX 02/2015 06/2017 Followed up with insurance companies via phone/email to resolve balances on medical claims Assisted patients and insurance companies with information needed to process unpaid claims Resolved issues with irate patients and assisted with resolving questions or concerns Faxed medical records, bills, and other documents to facilities/insurance companies Completed 60 medical claims per day with an error ratio percentage below five percent EDUCATIONHIGH SCHOOL DIPLOMA Richland High School 2011 |