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Candidate's Name
Street Address  First Street, SWWashington, DC Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYOver fourteen years of experience in litigation support; high volume document production; managing projects; supervising and training employees; and proficient in various types of copying, bindery and labeling equipment.FIELDS OF COMPETENCEFacilities CoordinationReprographicsManagementCarpentryQuality ControlPersonnel TrainingData EntryWeb ResearchEXPERIENCESure Reliance Towing, Washington, DC November 2018  PresentTow Truck DriverTransport disabled and illegally parked vehicles.Tow vehicles in a quick and safe mannerAbility to navigate through narrow residential streetsUpdate database and produce detailed oriented summaries to the dispatcherEffectively communicate information to other employeesCommunicate effectively with clientsSullivan & Cromwell, LLP, Washington, DC January 2007  November 2018Facilities CoordinatorAssisted in overseeing the maintenance of office suites and conference rooms; assured optimal functioning of building systems including HVAC, electrical, plumbing, carpentry, painting, flooring, office and cubical arrangement. Provided courteous and efficient service to both staff and vendors; maintained the safety of staff by providing a hazard free and clean work environment; and maintained the appearance of conference rooms, meeting spaces and office suites.Maintained janitorial service, furniture moves & repairs, pest control, repair contracts for plumbing, HVAC, electrical, security, and general building maintenanceCoordinated space planning and tracked the occupancy of office, cubicles and conference roomsSupervised vendors regarding repairs and maintenanceOversaw the fire and emergency evacuation plansMaintained the upkeep of office suites and conference roomsAssisted in the supervision of build out/expansion projectsAbility to multi-task, met deadlines and completed projects in a timely mannerDemonstrated initiative and proactive thinkingCoordinated office movesSet-up conference rooms including audio/visual equipment and furniture configurationAssisted with reception coverage and visitor check-inEffectively communicated with manager and vendorsSullivan & Cromwell, LLP, Washington, DC March 2005  January 2007Machine OperatorMaintained customer satisfaction through the performance and maintenance of reprographic equipment; established maintenance processes and procedures; maintained routine upkeep of equipment; assisted end-users in basic functionality of equipment; maintained activity logs; and restock inventory.Completed mass numbers of reprographics requests according to specificationAssisted attorneys, legal assistances and secretaries with copying for filingsProcessed high volumes of incoming and outgoing mailMulti-tasked in a time sensitive and deadline driven work environmentOperated finishing equipment (3-hole drills, bindery, cutter, etc.)Provided additional support and service as neededMerrill Corporation, Washington, DC October 2003  March 2005Document Service RepresentativeDelivered exceptional customer service to the client; distributed mail; provided copying service, hospitality; conference room set-ups; and reception assistance.Operated various photocopier machinesOperated binding equipmentPerformed quality control within the centerManaged incoming and outgoing faxesProcessed high volumes of incoming and outgoing mailProvided reception and hospitality serviceAnswered routine questionsStocked and maintained inventorySet-up conference rooms for meetingsPerformed other duties as assignedRCI Group, Washington, DC March 1998  October 2000Shift SupervisorProvided technical and operational leadership to the team consisting of technicians; ensured the highest levels of outgoing product quality were achieved; ensured the group was processing requests within time constraints; and maintained a high level of performance.Trained new employees on policies and proceduresCoordinated workflow, prioritized requests and delegated dutiesMonitored workflow to ensure jobs were completed efficiently, accurately and within deadlinesHandled sensitive and/or confidential documents and informationCommunicated with manager and clients on requestsPerformed other related work as assignedCourt House Copy, Washington, DC October 1997  March 1998Reproduction TechnicianProvided copying and binding services for clients and staff and performed routine services on office equipment.Processed large numbers of reprographics requestsQuality checked work before, during, and after each production requestOperated finishing equipment (3-hole drills, bindery, laminating, folder, cutter, etc.)Stocked and maintained copiers with paper and tonerHandled sensitive and/or confidential documentsRouted incoming faxesTroubleshot basic equipment problems and/or placed service calls when neededLitigation Reprographic Service (L.R.S.), Washington, DC October 1994  October 1997Reproduction TechnicianProvided copying and binding services of printed materials.Processed large numbers of reprographics requests for black/white and color photocopiesBind, cut, and/or assemble reprographics requests as necessaryQuality checked work before, during, and after each production requestRouted incoming faxesStocked and maintained copiers with paper and tonerTroubleshot basic equipment problems and/or placed service calls when neededHandled sensitive and/or confidential documentsMaintained and ordered office suppliesEDUCATIONBallou Senior High School, Washington, DC June 1986Diploma