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Title Project Management Coordinator
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Candidate's Name
TOP SECRET/SCI/POLYProject Management Professional (PMP) CompTIA Advanced Security Practitioner (CASP)CompTIA Security+ Certified CE (SEC+) ITIL v4 Microsoft Office Suite Certified National Archives and Records Administration (NARA) CertificationSenior-Level Program LeaderMission-Driven  Relationships Master  Project Coordinator  Team Motivator  Strategic ThinkerPROFESSIONAL SUMMARYAccomplished Visionary Leader with 20+ years of combined knowledge and expertise in Program Oversight, involving government, federal, and established private sector global organizations.Solid planning capabilities and ability to interface with many different organizations (internal) and external). Ability to quickly adjust priorities and schedule based on needs. Create and maintain databases, logs, inventories. Perform administrative tasks - human resource, finance, sales, contracts.Demonstrates a proven track record of delighting clients, directing and motivating staff, and applying technical knowledge and expertise. Directly spearheads operational improvements that drive productivity, increase efficiency, and reduce costs. Excels in demanding, dynamic environments while remaining focused, driven, and agile.CORE COMPETENCIESEnterprise Risk Manager (RIO)Program/Project ManagementResearch & Data AnalysisSenior-Level Program AdministratorContract Management & AdministrationHigh-Value Client AccountsStrategic AlliancesKey Vendor Relations & ManagementP&L ManagementBenchmarking & Performance MetricsQuality Control & AssuranceCustomer Success & RetentionDually serves as Enterprise Risk Manager (RIO) and Program & Project Subject Matter Expert and technology management advisor, effectively engaging employees to drive operational enhancements that solidify a competitive advantage. Continually meets and exceeds project expectations, requirements, budget constraints, and strict deadlines/timelines.SIGNIFICANT ACCOMPLISHMENTSBuilt risk awareness amongst staff by providing support and training with the company, critical element for program success. Analyzed current Risk, Issues, and Opportunities (RIOs) affecting the company. Excellent quantitative and analytical skills.Integral in adding structure and operational efficiencies for diverse government agencies, divisions, and departments through implementing strategic process improvements and policies leveraging technology and tools to optimize cross functional teams' capabilities.Partnered with internal and external departments in drafting numerous Request for Proposal (RFP) solicitations for planned future program growth on a global scale, including management of annual budgets.Proactively repositioned resources by appropriate strengths and contributions, establishing a high-performing team that resulted in client growth and quality assurance.Utilized exceptional interpersonal communication, collaboration, and negotiation skills to forge strategic alliances and partnerships with clients, vendors/suppliers, and other related service providers.Designed all-inclusive program structures including:resource alignment and distribution, governance processes, gap analyses, and communication plans. Risk analysis, mitigation strategy, budget management.RELEVANT EXPERIENCEU.S. ARMY MILITARY ENTRANCE PTOCESSING COMMAND BALTIMORE MEPSHuman Resource Assistant/TA FORT MEADE, MD 40 hrs. per week full time/GS-203-5 $58,686 September 2023 - CurrentAdminister written or computer based Armed Services Vocational Aptitude Battery (ASVAB) Enlistment Test sessions at a Military Entrance Processing (MEPS) or other remote testing sites to determine individual qualifications for military service enlistment. Administers written and computer-based Student Test Sessions at high schools and other educational institutions and occasionally conducts related special test. Conduct aptitude examination sessions ranging in size from 1 to 40 persons (enlistment test), and 1-250 persons (student test). Provides a comfortable, positive environment for testing at a predetermined time and place within a general timeframe. Instructs applicants on testing procedures and starts, observes, times, and ends the test or test segment as directed and in accordance with common test administrative practices. Department of Defense (DOD) instructions and United States Military Entrance Processing Command (USMEPCOM) manuals.Enterprise Risk Manager (AT&T) Chantilly, VA 40 hrs. per week full time September 2021- August 2023Identify, Evaluate, and Prioritize Risk/Issues/and Opportunities (RIOs) faced by AT&T BroadSide; apply economic resources to minimize, mitigate, transfer, escalate, or control the impact. Work collaboratively with owner, originator, and stakeholders to identify (RIOs) impacting IT Projects and functions. Communicate with Broadside Leadership, Personnel, Department Managers and Legal Staff. Review operational procedures, responsible for the continuous improvement of the risk management program. Utilize critical thinking and risk control analysis to manage and mitigate numerous aspects of IT Risk to BroadSide Programs, IT Assets, Operations, and Interests.Senior Project-Program Manager ( AT&T) Chantilly, VA 40 hrs. per week full time October 2019 - August 2021Senior Project/Program Manager responsible for coordination and completion of projects on time within budget and scope. Oversee all aspects of projects including managing deadlines, RITMS, SCTASK, assigning tasks, monitor and summarize progress of project. Work directly with (LEs) Lead engineering teams and customer to ensure deliverables fall within the applicable scope and budget. Coordinate with other departments to ensure all aspects of each project are compatible. Coordinates internal resources and third parties/vendors for the flawless. execution of projects. Develop detailed project plans to monitor and track progress.Measure project performance using appropriate tools and techniques. Prepare reports for upper management regarding the status of project. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Create and maintain comprehensive project documentation. Meet with customers to take detailed ordering briefs and clarify specific requirements of each project. Use and continually develop leadership skills. Perform other related duties as assigned. Develop spreadsheets, diagrams and process maps.Basic knowledge of IT infrastructure network connectivity, switches, routersProject Management Professional (PMP) certificationStrong working knowledge of Microsoft OfficeSolid organizational skills including attention to detail and multitasking skillsExcellent written and verbal communication skillsExcellent client-facing and internal communication skillsManage the relationship with the client and all stakeholdersCreate and maintain comprehensive project documentation, develop spreadsheets, diagrams and process mapsUse and continually develop leadership skillsENTERPRISE MONITORING ANALYST (CACI ) Springfield, VA 40 hrs. per week full time September 2018 - September 2019Serves as a driven leader (NOC Floor) charged with directing a high-performing client-focused Enterprise Monitoring team to monitor and deliver outstanding client experiences for internal and external ENCLAVES dashboards/accounts. Presently oversees team that provide weekly presentations to customer leadership and associated stakeholders. Dually manages the planning, development, implementation, monitoring, and support of Enterprise Monitoring in HelpNow/HP systems tools, and emerging IT technologies.Key Contributions & Accomplishments:Develops and implements innovative business process improvements and policy implementations that successfully increase overall efficiency, productivity, performance, and business continuity.Utilizes exceptional government contracting and interpersonal communication expertise to manage monitoring accounts across commercial and government accounts effectively.Collaborated effectively, directs skilled technical resources and reports on technical progress, issues, and problem areas with Operation Maintenance Personnel and customers, ensuring cohesion and proper project delivery.PROGRAM MANAGER S&T DIV  ( DIA) 40 hrs. per week full time GG-343-13 113,755 May 2016 - August 2017Functioned as a leading Program Manager within the Science & Technology Division, advising over 100 Senior Leaders, Supervisors, Managers, and Subordinates across the Intelligence Community. Drove the coordination and administration of a multitude of cross-departmental projects, ensuring on-time/within-budget delivery, according to all project delivery requirements.Key Contributions & Accomplishments:In alignment with executive leadership, presented data-driven recommendations to multiple projects, ensuring vacancies met 90% fill-rate goals.Directed basic IT infrastructure and policies touchpoints/performance management across multiple directories.Routinely ensured all program objectives met and exceeded client satisfaction, project requirements and adhered to all established policies, regulations, and procedures through active communication and collaboration efforts.Selected to serve as the HR Working Group Lead, oversaw a Security Program that passed clearance, INDOCs, POLYs, access to JPAS, SCATTERED Castle, & Titan.PROGRAM MANAGEMENT ANALYST  (DIA) 40 hrs. per week full time GG-343-13 $113,755 March 2014 - April 2016 Dedicated Program Management Analyst, coordinated efforts while performing exceptional client-facing and interpersonal communication skills. Coached, mentored, supervised, and directly managed staff across the USFK-J2 Directorate, including 6 direct reports. Collectively, the USFK-J2 Directorate was comprised of over 200 Joint Civilian, contractors, and military personnel.Key Contributions & Accomplishments:Diligently created and maintained comprehensive project documentation/workflows, developed spreadsheets, diagrams, and process maps.Drastically increased productivity and efficiency while minimizing gaps in personnel assigned and mission readiness; directly supporting the Mission and Emergency Essential Working Group process.Facilitate assignments, ensuring essential emergency personnel were assigned to critical target skillsets by directly monitoring and projecting the working group's progress life cycle.Proactively served as the Project Integrator, focused on managing and developing the Command Element 1st CE Program across a large-scale organization. The Military Human Capital Support Branch (MHCSB) Program under LTG Burgess consisted of 13 directorates.Led oversight of the program, anticipated needs, and facilitated communication between managers, customers, finance executives, and stakeholders.Built and motivated a cross-functional team to high-performance, enabling them to deliver beyond expectations consistently.RETIREMENT/BENEFITS SPECIALIST  (DIA) 40 hrs. per week full time GG-343-13 $113,755 February 2012  February 2014Directed oversight of overall site operations across HR Benefits & Retirement services, as affecting retirement annuity estimates, military Buy-Back. Consistently advised customers within a centralized/decentralized human capital office of laws and regulations on a broad range of Recruitment & Benefits HR and Customer Support Services.Key Contributions & Accomplishments:Performed extensive research and data analysis, provided counseling and guidance on all benefits and recruitment services.Predominately served as a Liaison & Advisor on benefits and retirement programs for the Defense Intelligence Agency HR staff and employees nearing retirement.Drove development and implementation of communication materials, program presentations, and personnel training.Coordinated, presented, and led program presentations and training to a variety of audiences using various media, including in-person/desk side, Tandberg, webcasts, video, and teleconferences.Accurately and efficiently processed retirement estimates/applications and death cases, calculated annuity estimates, and prior federal/military service deposits/redeposits, processed individual retirement records.HR OFFICER (Afghanistan Task Force) ( DIA) 40 hrs. per week full time GG-343-13 $113,755 July 2011 - January 2012Previously functioned as an HR Officer for a variety of global, cross-functional, diverse inter-agency personnel. Proactively coordinated and prepared Quarterly Town Hall presentations for the APTF All-Hands Awards Ceremony (Admiral Becker  Speaker).Key Contributions & Accomplishments: Directly supported the Afghanistan/Pakistan Task Force personnel within the Military District of Washington; managed personnel accountability PERSTAT reporting for the Task Force.PROJECT INTEGRATOR  (DIA ) 40 hrs. per week full time GG-343-13 $113,755 April 2009 - June 2011In a long-tenured role, led efforts as the Project Integrator, charged with oversight of all project lifecycles, including workflow management and coordinating deadlines. Functioned as a Liaison across pivotal and substantial programs and organizational responsibilities. Oversaw, administered, coordinated, integrated, and evaluated all administrative operational areas' efforts while identifying specific program/project requirements and planning schedule actions to meet those requirements.Key Contributions & Accomplishments:Spearheaded task flow optimization and organization, while ascertaining and clarifying client requirements and expectations. Partnered effectively with clients and engineering teams, ensuring all deliverables meet scope, budget, and client requirements.Successfully led and executed special projects and assignments related to high-level program operations, infrastructure, and policy issues. Systematically measured project performance using appropriate tools and techniques.Provides expert-level advice and guidance, presenting data-driven recommendations for senior leadership improvement regarding program effectiveness, operations, and infrastructure.Diligently managed and processed over 300+ civilian and military performance appraisals with a 98% processing rate.Conceptualized and formulated proposed policies, ensuring content aligns with established processes, policies, and regulations.While serving as the HR Administrator/Representative, assessed training needs toward future promotions, while highlighting concerns of various specific inefficiencies and ensuring complementary skills gaps are further investigated and addressed/mitigated.In a Recruiting capacity, requisitioned for hard-to-fill billet vacancies cross-departmentally against contractor, civilian, and military needs. Performed diligent risk management across the project to minimize project risk.As a Management Analyst for the Counter-Proliferation Support Division (CPT-1), compiled research data utilizing numerous database systems. Data attained from these methods culminate across several databases and is used as a base foundation for intelligence knowledge.PRIOR MILITARY EXPERIENCEU.S. Army (Retired) 10th Mountain Infantry Division Fort Drum, NYSENIOR HUMAN RESOURCE ADVISOR December 1986  December 2006EDUCATIONMaster Public Administration Central Michigan UniversityMaster Certificate, Human Resources Central Michigan UniversityBachelor of Science, Criminal Justice Drury UniversityAssociate of Science, Law Enforcement Central Texas College; Killeen, TXCERTIFICATIONSFederal HR Management for Supervisors Graduate School USAMaster Certificate, Human Resources Central Michigan University

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