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Street Address , US PHONE NUMBER AVAILABLE EMAIL AVAILABLE Multifaceted,Efficient and reliable,Excellent interpersonal,hardworking &willing to go the extra mile on a consistent basis Customer service-orientedRisk analysis and managementDependableTeam standardsEmployee relations and conflict resolutionDetail-orientedRisk analysis and managementSuperb time management skillsStaff managementP&L ManagementConsistently meet goalsVendor sourcingInventory managementDistribution center managementBudgeting and forecastingCoaching and mentoringWork flow planningEffective leaderEmployee schedulingDeadline-orientedExceptional interpersonal communicationRelationship buildingEmployee relationsNatural leaderOperations managementCustomer serviceConflict resolutionEfficient multi-taskerHunt High School - Wilson, NCOperations Manger - December, 2022 to PresentLove's Travel Stop - North Fort Myers, FLWith improved employee evaluation processes, I was able to improve team performance. Met with subordinate managers to assess needs and optimize operations every day. Conducted ongoing supplier evaluations to assess delivery quality, timeliness, and compliance while maintaining strict cost controls and maximizing operational efficiency.Was in charge of budgeting, financial operations, and payroll for a successful business accounting. Stayed informed about business operations as well as positive and negative consequences. Provide operational support to the general manager. Ordering all supplies and office equipment, assisting the branch with current policies and procedures, ensuring the branch complies with Federal Regulations, and all other aspects of operationsGeneral Manager - August, 2022 to December, 2022Popeyes Louisiana Kitchen - Fort Myers, FLIncreased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems. Created effective business plans to ensure that strategic decisions were in line with long-term goals. Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time. Lowered corporate risk by managing shrink processes and inventory levels. Maintained project quality with a hands-on management style. Professional SummarySkillsEducationWork HistoryManger - November, 2021 to August, 2022Panera Bread - Cape Coral, FLCreated menus for lunch, dinner, and the bar, as well as special menus for in-house events and catering. Taught new employees about proper food preparation, storage, kitchen equipment use, sanitation, and safety. Collaborated with kitchen managers to improve [Type] dish recipes, lowering costs by [Number]% and reducing waste by [Number]%. Oversaw scheduling, inventory management, and supply ordering to keep the kitchen fully stocked. Kept the kitchen staff's skill level up by properly coaching, counseling, and disciplining them. Adjusted meal portions based on costs, availability, and planned recipes to maximize restaurant revenue. Manger - March, 2019 to November, 2021Amazon Fresh - Charlotte, NCGave members and their guests excellent service.Serve as a liaison between departments to ensure that members and their guests receive excellent service. Oversaw shifts while preparing food and fulfilling requests according to specifications. Maintained high food quality standards by inspecting delivery contents to ensure product quality and quantity. Wrote operational reports and analyses, as well as making recommendations to address both positive and negative trends. Manger - August, 2018 to August, 2019Amazon CLT4 - Charlotte, NCAssisted in launching and creating solid foundations for culture and standards.Oversaw shifts consisting of over 50 aas(headcount increasMing to over 100 during peak season)Mange&balance allocations for over 60 sorts to ensure sorter efficiency as well as troubleshooting any controllable issues.Process consistent of creating shipment containers, sorting boxes according to their shipping label information Manger - November, 2016 to August, 2018Amazon CLT3 truck entrance - Concord, NCAssisted in launching and creating solid foundations for culture and standards.Oversaw day to day operations.Design strategy and set goals for growth.Maintain budgets and optimize expensesServSafeFirst Aid/CPR CertifiedCertifications |