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| | Click here or scroll down to respond to this candidateCandidate's Name
Tucker, Georgia PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryResults-driven HR and Administrative Professional with over seven years of experience in supporting executive-level projects, managing contracts, and coordinating HR functions. Demonstrated expertise in managing complex administrative tasks, budget development, and compliance with regulations related to disability services. Adept at building and maintaining relationships with stakeholders, ensuring smooth operations, and advocating for the needs of adults with disabilities. Proven ability to enhance organizational efficiency and support key business objectives.Core Skills and CompetenciesHR Administration & SupportRecruitment & OnboardingContract Negotiation & ManagementBudget Development & Financial AnalysisCompliance with Disability RegulationsStakeholder & Vendor ManagementProgram Operations & CoordinationCommunity Outreach & AdvocacyProblem-solving & Decision-makingProject ManagementCustomer Service ExcellenceExecutive Support & Administrative AssistanceProfessional ExperienceInCommunity, Roswell, GAContracts and Operations SpecialistNovember 2016 - PresentNegotiated yearly contracts with utility companies for 42 group homes, ensuring cost-effective service delivery and managing contract updates for HUD homes, coordinating with clients and guardians for annual signatures.Developed detailed budgets for HOST homes, assisted State Support Coordinators with paperwork and financial plans, and created monthly billing spreadsheets for DBHDD (Department of Behavioral Health and Developmental Disabilities). Reconciled credit card statements and managed billing to vendors.Served as the primary purchaser for 42 group homes and the office, ordering medical supplies for clients, and handling returns through UPS. Set up new services for group homes to ensure continuous operation.Visited group homes regularly, participating in outings with staff and clients in both residential and crisis settings. Communicated with parents and guardians to address concerns and provide updates on client care and services.Assisted in preparing documents for yearly state audits, ensuring compliance with state regulations for the company and individual clients. Supported the preparation of documents for state audits, maintaining accurate records and documentation.Coordinated day-to-day operations, including data entry for HUD home contracts and communication with various stakeholders to ensure smooth functioning of group home services.DCI Transport, Cumming, GAReceptionist/Customer Service SupportMarch 2015 September 2016Managed a high volume of daily incoming calls, providing efficient and courteous service.Verified insurance of trucking companies to ensure compliance before freight delivery.Handled all media and public relations inquiries, serving as the main point of contact.Coordinated vendor access and maintained building security protocols, supporting a safe and efficient work environment.Prepared reports and correspondence, supporting executive decision-making with accurate and timely documentation.Ambutran Medical Transport, Decatur, GAReceptionist/DispatcherOctober 2012 - August 2013Managed the front desk and reception area, providing a welcoming and organized environment for visitors and staff.Verified insurance for potential patients, facilitating access to necessary medical services.Supported executives with various administrative projects, demonstrating flexibility and attention to detail.Transcribed meeting notes, ensuring accurate records of key discussions and decisions.CertificationProfessional Speaker, Alison (CPD Certified) Awarded August 2024Technical SkillsProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Experience with HRIS and payroll systemsFamiliarity with financial management and budgeting software |