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Office Assistant Resume Garden city, NY
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Title Office Assistant
Target Location US-NY-Garden City
Email Available with paid plan
Phone Available with paid plan
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                                        Candidate's Name , Authorization Specialist
                                    Bayside, United States, PHONE NUMBER AVAILABLE, EMAIL AVAILABLE


PROFILE                          Earnest and proficient authorization specialist for 1.5 years of progressive experience. Communicates clearly and
                                 effectively while operating with a firm sense of accountability.
                                 Experienced 18+ years in wholesale field. Adept in organization and customer relations with store operations
                                 background.


E M P L OY M E N T H I S TO RY

Nov 2022   Present               Authorization Specialist , Northwell Health                                              Great Neck, New York
                                 I executed prior authorizations for Radiology, Cardiology, Gastroenterology, and Prescription. As well as Prolia
                                 and Reclast. Full knowledge of insurance referrals submissions. I analyzed and prioritized my work to ensure
                                 workflow productivity.
                                        Prior authorization management.
                                        Utilization of insurance portals, including Evicore, Availity, Evolent and Cover my meds.
                                        Submitted and followed through prior authorizations to insurances via payer specific portals and vendors.
                                        Ensured all pertinent medical documentation is accurate and is present prior to authorization submission.
                                        Properly evaluated and verified benefits and eligibility.
                                        Responded to correspondence from insurance companies to patients.
                                        Confidently handled authorization denials and or appeals.
                                        Communicated any authorization denials to providers.
                                        Organized and reassessed work for an excellent turn-around time in order to ensure timely authorizations.
                                        Secretarial duties.
                                 I identified problems and presented them along with suggestions for 'finding the yes' for patients. I not only
                                 provided service to patients in a transactional way, but aimed to create hospitality by implanting solutions
                                 independently.


Oct 2022   Nov 2022              Assistant Manager, The Dollar Store                                                      Garden City, New York
                                      POS system.
                                      Fulfilled assistant managerial duties.
                                      Created an agreeable environment for a positive buying experience from entering the establishment to
                                      completion of purchase. Word of mouth is the best and free advertisement.
                                      Listened to customer needs and identified weaknesses and strengths and presented suggestions.
                                      Secured purchases with real time stocked floor to ensure essentials which are always in need are available
                                      for customer's needs.
                                      Retained product, service, and company policy knowledge to serve as a resource for both coworkers and
                                      customers.


Dec 2017   Aug 2019              Assistant Manager, Trendy Wholesale, Trendy Wholesale                                        Bergen, New Jersey
                                      Lead team of 5 coworkers.
                                      Resolved loss of revenue with dispatched personalized email catalogs to customers on biweekly basis, thus
                                      managed to secure orders with 30% of the recipients, and increased revenue.
                                      Identified weaknesses and implemented practices to improve productivity goals.
                                      Ensured quality control and enhancement of services to a competitive standard.
                                      Handled inventory data to made adjustments, evaluated, forecasted, and met demands in accordance to
                                      upward trends.


May 2002   Dec 2017              Merchandising & Sales, Christy 55W. Corp.                                             New York City, New York
                                      Took charge of training and led a team of 6 full-time members on work instruction and procedures.
                                      Supervised to facilitate seamless operations and reduced process lags.
                                      Merchandising.
                                      Preserved well-stocked and organized store floor with the latest to strengthen and drive sales revenue.
                                      Layout designs.
                                      Effectively controlled the release and overturn of merchandise and decreased overstock by 10%.
                                      Planned and executed orders, shipping & project.
                                      Produced long term customer relationships through providing a positive purchasing experience.
E D U C AT I O N

                     Bachelor of Arts in Sociology, SUNY - Stony Brook University                           Stony Brook, NY


Dec 2019   Present   Certificates, THRIVE NYC Mental Health First Aid                                                  NYC
                          Mental Health First Aid for Adults.
                          Mental Health First Aid for Youth.


SKILLS               Prior Authorizations                                 Autonomy
                     Critical & Analytical Thinking                       Good Communication
                     Attention Management                                 Client Relations
                     Problem Solving                                      On stage and Off stage presence
                     Electronic Health Records                            Secretarial Duties
                     (EHR)
                     Organized


L A N G UAG E S      English                             Native speaker   Korean                            Highly proficient



REFERENCES           Reference available upon request.

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