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Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYPersonal Assistance Service CoordinatorNarvaez FPS, San Jos del Cabo Jun Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE Alice NarvaezClericalPersonal Assistance Service Coordinator with 7 years of experience enhancing client satisfaction and operational efficiency. Demonstrates leadership in training and supervising teams, optimizing resource allocation, and driving productivity improvements. Adept at problem-solving and strategic planning, consistently achieving significant performance gains and client retention.Coordinated personal assistance services, improving client satisfaction and operational efficiency. Implemented scheduling system, reducing appointment conflicts by 27%, enhancing service delivery. Trained and supervised team of 15 assistants, fostering a collaborative and high-performing environment. Resolved client issues promptly, maintaining a 95% retention rate and positive feedback. Streamlined administrative processes, resulting in a 22% increase in productivity. Eager to learn quickly and apply new skills effectively, demonstrating strong work ethics and punctuality in all tasks.Optimized resource allocation, cutting downtime by 18% and boosting overall team productivity. Conducted performance analyses, identifying key areas for improvement and driving a 15% increase in efficiency.Facilitated cross-functional team meetings, promoting knowledge sharing and enhancing project outcomes. Developed new client engagement strategies, resulting in a 20% rise in client onboarding. Mentored junior staff, fostering professional growth and improving team cohesion. SKILLSLeadershipExperiencedTime ManagementSkillfulCommunicationExpertProblem SolvingExperiencedOrganizationExperiencedAdaptabilityExpertCritical ThinkingExperiencedEDUCATIONBachler's in EngineeringThe University of Texas At Austin, Austin, Tx Aug 1995 - Dec 1999 |
