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Candidate's Name  260 West 54th Street, NY, NY 10019PHONE NUMBER AVAILABLE / EMAIL AVAILABLEEXPERIENCECentury Management Services, Inc. 07/19  PresentManagement AssociateAssistant with a portfolio of 10 coop/condo propertiesHandle High volume od Day to day customer service calls & emailsCoordinate and schedule work with contractors and resident move in/outTrack and update all building amenities for billing.Review and approve vendor COIRegister all new residents on Building link appAccommodate building superintendents with work orders, supplies, building noticesElad Group (Temporary Assignment) 11/17-06/19Punch List Analyst/Resident CoordinatorSupervisor & Provide contractors/laborers unit access completion of punch list workTracking and revision of all scheduled work on excel sheetExtensive customer service communication with residents/tenantsSchedule all punch list repairs in an effort to clear completed itemsResponsible for dealing with all owner and subtenant complaintsSchedules repairs with owners and contractors accordinglyUpdate unit reports on a day to day basis on spreadsheetUtilizes software such as plan grid and building link throughout the dayServe as translator to Non-English-speaking contractors/residentsEFRO STAFFING AGENCY 04/17  09/17Metro Loft NYC (Temp)Assistant Resident Manager (onsite)Coordinate & schedule all resident move in/move out/furniture deliveriesReview and approve vendor insurance certificatesSchedule work orders with maintenance staffPrepare and distribute building notices via building linkCreate work orders via building linkLiaison with Leasing Office/Enter all new residents on building linkOrder office supplies/Maintenance uniformsEnsure work orders are completed & closed out accordinglyHUBB NYC, NEW YORK, NY 10/14 -04/16ASSISTANT PROPERTY MANAGER/TENANT COORDINATOR/PROJECT ASSTAssisted two residential property managers with portfolio of 27 luxury rental buildingsPrimary contact for all tenant requests/calls/scheduling & coordinatingHandled high volume of phone and email correspondence; tenants, vendors, contractorsCommunicating all necessary memos and correspondence to tenants regarding emergenciesTranslator of Non-English speaking tenants Coordinating and scheduling daily tenant work order request on Yardi systemAssisted the Asset Team on major building improvements and or projectsSupervised maintenance staff of 6 superintendents/handymanReview and approve maintenance time sheetsScheduled emergency rotating calling listPRESTIGE PROPERTIES, NEW YORK, NY (CONTRACT) 10/13 - 10/14LANDLORD PROJECT ASSISTANTAssistant to Director of Marketing/Tenant CoordinatorAdministrator for ICAP Project Mall at Bay PlazaPrepared ICAP documents to Tenants/Contractors/Subcontractors for completionReviewed Insurance CertificatesAssisted with Lease Abstracts/Type memos/Reception Relief as neededConducted daily follow up/emails for completion of necessary documentsResponsible for creating new tenant filesDOUGLAS ELLIMAN PROPERTY MANAGEMENT, NEW YORK, NY 11/04- 4/13ADMINISTRATIVE ASSISTANTAssisted Account Executive and Property Manager with portfolio of 13 luxurious co-op/condos in NYCManaged shareholder, Board of Directors and vendors needs by answering and directing incoming callsPrepared correspondence to tenants and shareholders with all necessary reportingPrepared all building notices, tenant arrears and delinquent noticesUpdated minutes in binders and schedule minute readers as neededAssisted resident managers with administrative requests and payroll distributionScheduled and managed execution of annual meetings within the restrictions of the buildings by-lawsEntered tenant data on building link/voyagerCOMPUTER SKILLS/CERTIFICATIONSMS OfficeOutlook- Excel- Calendar, AccessData EntryYardi, VoyagerBJ Murray SystemBuilding LinkMonday.com, Avid Exchange,NYREI Certificate in Property ManagementREEDC -NYS Sales License September 2016Gotham Writing School Certificate in Business WritingFluent in SpanishEDUCATION - High School