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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE linkedin: /brenda-gonzalezzWork ExperienceIKEA Jacksonville, FLSales Co-Worker I 07/2024 - Current Proactively assisted customers by identifying their needs, recommending home solutions, and guiding them towards high-priority products to boost sales and achieve gross margin goals. Ensured the store environment was clean, well-stocked, and accurately priced, while assisting with furniture assembly, commercial calendar execution, and store remodels to enhance product presentation and sales. Retail Cashier and Customer Service I 01/2024 - 07/2024 Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience Offers additional products and services such as home delivery, and IKEA Family card Resolves customer concerns independently to meet their unique needs and expectations Cash HandlingMission Healthcare San Diego, CABusiness Office Specialist 04/2022 - 05/2023 Acted as a central point of communication for physicians, mortuaries, families, and medical staff, ensuring the completion of time-sensitive documentations. Completed forms such as I-131 and death worksheets, demonstrating attention to detail and compliance with regulatory requirements. Sorted and processed incoming clinical paperwork, including Plans of Care, new order prescriptions, medication lists, release of information, and itemized bills. Compliance to regulatory requirements standards such as HIPAA. Answering 30+ inbound calls on a daily basisPRA Group San Diego, CALaw Clerk II 09/2021 - 03/2022 Supported the overall administrative needs of the legal team, showcasing multitasking skills. Processed correspondence to attorneys, debtors, and courts via email and physical copies. Reviews dispute accounts for appropriate handling / Assist in the proofreading Proficient with Databases such as PRANET and DOCREQUEST. Data Entry Law Clerk I 05/2021 09/2021 Disassemble hard copy records to prepare records as well as document repair when needed Perform high speed scanning of documents to convert to electronic files Apply appropriate postage on outgoing mail using an automated postage machine VolunteeringSODEIT, United Nations Volunteering Programme 05/2020 - 10/2020 Administrative Assistant Provided ad hoc support to projects within the administration team that was in charge of receiving medical supply donations and exporting them to Cameroon during the early Covid 19 outbreak. Designed PowerPoint presentation along with monthly logistic reports Education & CertificationsGoogle Project Management: Professional Certificate Coursera Anticipated Finishing Date: October 2024San Diego City College San Diego, CA Associate of Arts : Political ScienceSkills & InterestsLanguages: Fluent in Spanish (Reading, writing & comprehension) Technology: Advanced in MS Word, Outlook, Google Suite, & Office Suite. Proficient in Excel & PowerPoint. Interests: Snorkeling House & Techno music Weightlifting |
