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Click here or scroll down to respond to this candidateCandidate's Name
Bachelors in Healthcare Management Sr. RMAIIIEMAIL AVAILABLEPHONE NUMBER AVAILABLESr. RMAlll-Office ManagerKnights of Columbus Developmental Pediatrics Cardinal Glennon Hospital -Oct Street Address - CurrentI room for 7 providers in our clinic. Updating care team, chief complaint, / reason for visit documenting, reviewing allergies to food or medication with parent/guardian, medication-verify pharmacy, reconcile medications-correct medication, dose, route, timing, and last dose given. Reconcile medications from outside source. Immunizations-status discussed during evaluations, safety and legal documentation-give patients rights and responsibilities (if front staff is busy), clean exam rooms, POC testing, getting vitals on patients-blood pressure, heart rate, respirations, head circumference, height, and weight, verifying medications, going over patients current and past medical history, answering behavior calls-(I will call back with appropriate feedback once doctor has seen my note) and documenting behavior/medication calls. Providing healthcare initiatives within school, providing information regarding the normal development of humans, writing referrals for health services, and providing regular dental, hearing, and vision screenings, and monitoring health plans for patients. Working In Basket- RX request, Rx refills, patient calls, result notes, labs, and MyChart messages and PA's. Genetic testing swabs in office. Supervises support staff involved in clinical activities in clinical office sites, maintaining adequate workflow, coverage and schedules, arranges for availability of medical records needed for services, resolves personnel problems, conducts meetings pertinent to staffing issues and documents appropriately, Interviews and hires applicants for positions, supervises training of new employees, conducts job evaluations, job performance counseling and makes salary recommendations, implements and maintains office procedure manuals and current job descriptions of personnel supervised. Maintains a system of backup transcription services for academic and research needs of the department, serves as a liaison between service provider, patient and clerical and support personnel. Assists clerical staff as backup during illnesses/vacations, ensures patient examination areas are staffed and maintained. Performs other duties as assigned.Research Coordinator / RMAIIIWashington University -Jun 2018 - May 2019Implemented care plans for cancer patients. Researched patients diagnosis date, surgery, stage, patients care team, reported numbers of care plans received on master list at the end of every month, prepared minutes, attended survivorship team meetings, assisted with other duties as assigned by team. Health assessment, reviewed individual care plans, provided support to clinical team. Conducted research. Performed data entry.Sr. Lead/RMA III-Clinical SupervisorBlue Valley Healthcare Bariatric Surgery -Sep 2015 - Jan 2017Preforming administrative duties such as typing, editing medical dictation, and general correspondence. I maintained electronic patient chart by scanning and filling out in a timely manner. Processing medical requests. Scheduling patient appointments, calling patients 24 hours prior to appointment, checking insurance validation. Provided administrative support to the doctor and nurse practitioner, pre -certifications, prior authorizations, scanning in new patient forms, arranged and coordinated meetings between physicians,scheduling, scanning in EKG, office notes, procedures, etc. Faxing and mailing patients current office visit to primary care physicians, checking patients in, completing tasks list for patient request, mailing out new patient packets, updating H&P in patient charts, rooming patients, blood draws, vital signs, EKG, performing urinalysis, POC testing, faxing, and weight checks. Stocking and cleaning rooms, assisting in procedures: like, gastric band fills. (Serving as a backup),Working In Basket- RX request, Rx refills, patient calls, result notes, labs, and MyChart messages and PA's, supervises a team of three or more clinical support personnel, including but not limited to clinical support specialists, transcriptionists and pre-certification coordinators., oversees all business activities of the clinical consult office, facilitating the creation and implementation of policy and procedure, office practices, clinical flow patterns and assists in the budgeting process. Interviews and hires applicants for positions, supervises training of new employees, conducts job evaluations, job performance counseling and makes salary recommendations, assists with training and with maintenance of staff certifications and compliance, including but not limited to HIPAA and Environmental Health & Safety. Provides direction and evaluations of clinical support staff.Maintains job descriptions for clinical support positions, assists in the interview and selection of employees, facilitates resolution of personnel problems, manages staff scheduling and acts as a liaison and advocate for all consult office employees.Maintains all policy and procedure manuals, financial and various business records and personnel documents.Generates and distributes various reports such as monthly quality assurance reports, case volumes, workflow analysis and other reports requested.Oversees the purchasing of small equipment and supplies, including the business and clinical areas.Conducts regularly scheduled staff meetings, supervisor meetings and attends clinical support meetings as requested.Manages clinical support quality assurance programs, fields and formally addresses customer complaints and develops solutions to reported problems.Researches and recommends new methods and procedures to improve current clinical support service capabilities, quality and standards.Identifies inefficient workflows, develops and proposes solutions to increase efficiency and effectiveness.Assists appropriate personnel in the creation, implementation and maintenance of various databases and maintains financial database for the consult service.Assists with strategic planning and generation of business plans.AccomplishmentsTrained 5 employees, implemented a system of appointment scheduling in order to manage thescheduling system appropriately, and that increased efficiency by 30 percent.Skills UsedOrganization, prioritizing, multitasking, technical skills, communication skills, both oral and written.Customer care, customer service skills, dependability, paying attention to detail, and interpersonal skills and almost 20 years of healthcare service.Lead RMAIII / CoordinatorAPG Pain Management- Nov 2014 - Dec 2015Urine speciesism, refills, patient call backs (messages in my inbox I return regarding meds, lab work, imaging, or general health questions), Working In Basket- RX request, Rx refills, patient calls, result notes, labs, and MyChart messages and PA's. Injections, fitted patients for back braces, assisted in procedures, monitor vitals while patient was lightly sedated, roomed patients, throat and nose cultures, POC testing, urine drug test in person and vital signs.Registered Medical Assistant ll Family PracticeMercy Hospital Internal Medicine -Sep 2010 - Oct 2014Room patients, vital sign, injections, POC testing, TB test, B-12 injections, testosterone injections, blood draws and ordering supplies. Updated patients medication history and personal information in patients charts. Performing EKG's, suture removal and cyst packing, throat and nose cultures, suture removals, and bandaging. Prepping exam rooms for the patients, working In Basket- RX request, Rx refills, patient calls, result notes, labs, and MyChart messages and PA's.RMA-Internship Family Practice-Internal Medicine-Family Practice April 2006- Nov2009. Dr. Compton and Dr, VyasGreeted patients and measured patients vital signs and injections. Performed clinical office duties in a busy acute care in Internal Medicine, and patient call backs (messages in my inbox I return regarding meds, lab work, imaging, or general health questions.)Performed phlebotomy on about 7 -l0 patients per day as well as urinalysisCleaned and prepared examination rooms for procedures, TB test preformed and read.Restocked medical supplies, POC testing. Patient Care, entering and calling in refills into pharmacy blood draws, EKG's, rooming patients, Prior Authorizations, Referrals, and Assisting 6 doctors in the office. Working In Basket- RX request, Rx refills, patient calls, result notes, labs, and MyChart messages and PA's.Assistant TeacherApple of Your Eye Learning Center -Aug 2005 - Dec 2007Assisted lead teacher in educational programs. Prepared lesson plans. Tutored in the after-school program. Delegated responsibilities to employees to meet company's expectations Trained interns in daily procedures such as: creating lesson plans and organizing educational programs. |
