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Candidate's Name , A-CSM, CSPOLead IT Scrum MasterWestminster, MD Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEPROFESSIONAL PROFILEResults-driven Scrum Master/Project Manager with over 10+ years of experience in Agile methodologies and project management. Seeking to leverage my expertise in facilitating Agile processes, enhancing team performance, and delivering high-quality products on time and within budget. Committed to fostering a collaborative environment and driving continuous improvement.Core Competencies and Strengths:ScrumAgile PracticesFacilitationBacklog ManagementStakeholder CommunicationConflict ResolutionLeadershipCoaching and MentoringContinuous ImprovementMS Azure/DevOpsMiroMS SuiteMS TeamsHTMLVisioMondayProject ManagementSharePoint AdministrationSelect Accomplishments:Managed multiple Scrum teamsImplemented Agile Scrum methodologyAdvanced Certified Scrum MasterCertified Product OwnerAchieved a 30% improvement in team productivityReduced project cycle time by 20%Enhanced stakeholder satisfactionWORK EXPERIENCEMED-IQ (a Coverys company), Baltimore, MDSenior Project Manager, Lead Scrum Master, IT Team April 2016  April 2024Responsibilities:Facilitated Agile Ceremonies: Led Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring team engagement and effective outcomes.Backlog Management: Collaborated with Product Owners and stakeholders to prioritize and refine the product backlog, ensuring alignment with business goals and delivery timelines.Team Coaching: Guided and coached the Scrum team in Agile best practices, fostering a culture of continuous improvement and high performance.Impediment Removal: Monitored team progress and proactively removed impediments to ensure timely delivery of high-quality products.Performance Tracking: Utilized metrics and reports (e.g., burndown charts, velocity) to track team performance and drive data-informed decision-making.Risk Management: Identified, addressed, and mitigated risks, ensuring project objectives were met within scope, time, and budget constraints.Cross-Functional Collaboration: Facilitated communication and collaboration across cross-functional teams, promoting a transparent and cooperative work environment.Tool Implementation: Implemented and managed tools such as JIRA, Trello, or DevOps to streamline workflow and improve team efficiency.Training and Workshops: Led training sessions and workshops to enhance team knowledge and adoption of Agile principles and practices.Collaboration: Worked closely with IT Project Managers on multiple customer facing projects.Key Achievements:Project Delivery: Successfully managed multiple projects simultaneously, delivering all on time and within budget.Productivity Improvement: Achieved a 30% improvement in team productivity by implementing continuous improvement processes and removing impediments.Cycle Time Reduction: Reduced project cycle time by 20% through effective backlog management and sprint planning.Stakeholder Communication: Enhanced stakeholder satisfaction by delivering high-quality products and maintaining transparent communication.FOUNDATION FIGHTING BLINDNESS, Columbia, MDSenior Project Manager, Web Development November 2002  July 2013Responsibilities:Directed strategy and implementation of digital marketing programs to stimulate growth of online communities and fundraising activities. Oversaw website content creation and updates, and led promotional email campaigns.Played a key role in the success of a $20M+ fundraising program, driving the development and management of mission-critical online components enabling donation payments and event registrations.Leveraged knowledge of Google Adwords and Analytics to manage and analyze online campaigns.Key Achievements:Led strategy and execution to achieve 200%+ revenue goal through successful peer-to-peer fundraising program.Grew email database from 35,000 to 235,000.Expanded Facebook community by 47% and increased social impressions to 2 million through multi-channel online strategies.Instrumental in bolstering website traffic by 46% over three years by devising and implementing a strategic marketing plan.EDUCATIONBachelor of Science, West Virginia UniversityCERTIFICATIONSCertified Scrum Master (CSM), Scrum AllianceAdvanced Certified ScrumMaster (A-CSM), Scrum AllianceCertified Scrum Product Owner (CSPO), Scrum AllianceProject Management Certification Study, Project Management Institute