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Title Health Care Customer Service
Target Location US-MO-St. Louis
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional Summary:To obtain a position in a Health Care Facility where can utilize skills, knowledge and experience to provide quality health care.Education:Sumner High School  St. Louis, MO Jul 2010  May 2013 High School DiplomaSkills: Cleaning Housekeeping Filing Time Management Customer Service Strong telephone contact handling skills and active listening Resolve customer complaints via phone, email, mail, or social media Knowledge of Microsoft Office Excellent communication skills and presentational skills Willingness to Learn everything newProfessional Experience:Private Duty  St. Louis, MO May 2017  PresentMaid to Mop- Housekeeper/ Volunteer (PRN -10-15/hrs. week) Rooms, lounges, lobbies, bathrooms, and hallways Transported waste to waste disposal equipment Vacuumed and washed carpets and rugs Replaced light bulbs; Emptied waste paper baskets and ashtrays Using any cleaning equipment such as vacuums, mops, and other cleaning tools Keeping bathrooms stocked with clean linens, toiletries, and other supplies Assist guests when necessary Keep facilities and common areas clean and maintained First Nonprofit Companies  St. Louis, MO Dec 2019  Nov 2022 Prepare STL Inventory Lead - Care Taker (PRN -10/15hrs./week) Developed a special set of skills by working in-house (caretaker) Clean the buildings (two locations). Cook for the unhoused Managed over all ages on a computer or phone to establish housing, help with bus tickets, doctor appointments many more. Assisted with bullet removal under the Doc on duty (L.J.Punch) Provided shower with clean clothes new and washed donated clothing. Provided a safe place to sleep. Organized different spacesMercy Hospital and Medical Center  St. Louis, MO Feb 2019  Feb 2021 Patient Care Tech Keep patient rooms tidy and sanitized. Assist patient with everyday needs (personal hygiene, using the restroom, grooming, etc.) Monitor vital signs (temperature, pulse etc.) ... Take fluid samples or other specimens for testing. Assist nursing staff in administering basic treatments Mercy Hospital and Medical Center  St. Louis, MO Feb 2018  Feb 2019 Housekeeper/Transit Cleaning Mercy Hospital all around, and also transferring patients where they need to go Cleaned and organized restrooms, hallways, bedrooms, offices, kitchen, and stairwells Disinfected (area or item, room, bathroom, counter, equipment) Removed waste dailyReason for Gap: Looking for better opportunity - St. Louis, MO Dec 2017  Jan 2018 Boost Mobile  St. Louis, MO Feb 2016  Nov 2017Assistant Manager Assisted with customer's calls and requests, including upselling when appropriate. Provided exceptional customer service to ensure satisfaction and establish relationships. Worked as an individual contributor and team member to achieve business/ organizational goals. Managed large amounts of incoming calls as well as customer complaints. Kept records of customer interactions, processed customer interactions, processed customer accounts, and filed documents. Provided accurate, valid, and complete information by using the right method/ tools. Took orders, determined charges, and oversaw billing or payments. Reason for Gap: Looking for better opportunity - St. Louis, MO Dec 2015  Jan 2016 Yazaki  Edwardsville, IL Sep 2014  Nov 2015Stocker Responsible for receiving merchandise, unloading or unpacking them Stocked shelves and helped with customer orders. Kept records of sale Helped customers fill their orders, etc. Loaded/ Unloaded merchandise off trucks or within a warehouse facility Machine handler

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