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Click here or scroll down to respond to this candidateKareni EMAIL AVAILABLE 210-Valadez 452-0056 San Antonio TX, 78251Experience:Compliance Officer- Upper Management- George Gervin District - 2024 Conducted research, synthesize and report information on compliance issues and requirements to support leadership, administration and staff across the district when needed Provided reports and other documentation as requested to district administration. Spread awareness of policies, procedures, rules and regulations to improve understanding and promote compliance. Maintained records and reports to document and certify instances of compliance/non-compliance. Work cooperatively with the high school principal to manage the P-TECH(Pathways in Technology Early College High School) program. Lead the implementation of the Teacher Incentive Allotment including ensuring effective data collection and management. In cooperation with the Chief Operating Officer, oversee the development and implementation of required safety policies, procedures and training including behavioral threat assessment and emergency operations planning Kept informed of district requirements by regularly monitoring TEA and ESC Region 20 email correspondence and websites as well as attendance at regularly scheduled meetings (both in-person and virtual). Manage compliance with Perkins V.CTE grant and ESC Region 20 Shared Services Agreement. Ensured compliance with House Bill 3 requirements including Reading Academies and reporting of CCMR and Early Childhood outcomes goal progress monitoring to the board of directors. Supported Executive Leadership in monitoring, researching and preparing applications and reports for TEA and other grants. Provide support as needed for federal grants. Supported the districts leadership in the development and writing of policies and procedures.Senior Federal Case Manager, Homeland Security, U.S Immigration and Customs Enforcement 2023-2024 Conducted an initial interview with participants prior to their release from aging out to confirm their intended destination upon release and to gather other relevant information about the participants. Conducted regular communication with Immigration and Customs Enforcement(ICE) Enforcement and Removal Operations (ERO). Notifications to ERO must be made according to the contract. Conducted orientation, assessments and generates a tailored service plan that rigorously defines distinct vulnerabilities and needs and identifies the combination of services, resources, and oversight measures that will serve as an effective framework to ensure successful participation in the program. Conducted regular and on-going monitoring of each participant through monthly, bimonthly, or quarterly office visits and monthly telephonic check-ins. Conducts additional check-ins as needed to promote compliance with immigration requirements. Developed and maintained accurate and complete case records for all participants from entry to release and in compliance with contractual obligations. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records. Collaborated with organizations that have experience connecting families with local community-based organizations (include medical, mental health, trauma informed care, ethnic community groups, religious organizations, educational resources, and other community-based services). Identified and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, Non-Governmental Organizations, churches, and other organizations that might have resources to offer the young adult. Coordinated participant transportation to ensure appearance at court hearings and appointments related to their immigration case. Maintain and provide participants with all public transportation options, and how to use public transportation in their area of residence. Assist participants with planning their transportation to required court hearing and other appointments. Informed participants of their legal rights, responsibilities, and obligations. Communicated the importance of compliance with ICE Enforcement and Removal Operations (ERO) reporting requirements, immigration court appearance dates, and removal orders. Confirmed enrollment in school. All school-aged children are required to enroll in and attend school per state requirements. Provide support as needed to ensure enrollment and confirm attendance monthly.Maintained court date records. Once hearing is scheduled, notify the participant immediately via phone or office visit based on the service plan. Participant sign or verbally acknowledged the court date. Provide location, time and directions. Performed other duties as assigned.Senior Social Services Case Manager - Any Baby Can Agency- San Antonio TX-2023 Developed and conducted comprehensive needs assessments and service plans for clients in removal proceedings. The caseload will consist of a mixture of clients who require higher levels of assistance and others with fewer needs. Provided information, education, referrals, outreach, advocacy, and support to ensure that clients receive the services they require (i.e., appropriate medical, mental health, housing, education services, crime victim compensation, address confidentiality, etc.) Provided assistance related to the legal case as needed, such as preparation of supporting documentation and accompaniment to ICE check-ins, court, biometric appointments, etc. Provided assistance to clients in the preparation of Safety Plans. Maintained regular communication with clients through calls and in-person meetings to provide social services case-management. This will include regular visits to the detention centers. Triage client emergencies and provide culturally competent crisis intervention when needed. Helped developed and maintained relationships with community partners. Participated in education and outreach activities, including local coalitions, task forces and working groups. Maintained clients confidential records, input case notes, and perform other administrative tasks such as timekeeping, data entry, and grant compliance. Performed all other duties as needed and/or as directed by the supervisor. Senior Social Services Case Manager/Supervisor/ Human Resources/- The Children Shelter of San Antonio TX-2022-2023 Supervised a case load of Foster Parents making sure their homes were in compliance with The Texas Department of Family and Protective Services Minimum Standards to ensure the welfare and well being of our Foster Children. Attended trainings mandated by the State of Texas. Inspected the homes of our Foster Parents to make sure they were in Compliance with The State of Texas. Assessed and identified service delivery challenges and opportunities within the local area. Attended weekly staff meetings to determine services to best address specific needs. Participated in interviews, and recruitment. Directed protective placement, case management, parent education and family reunification activities. Developed workable solutions for recurring problems for individuals and families. Spoke to community groups to explain and interpret purposes, programs and policies. Researched and analyzed community needs to determine program directions and goals. Provided hands-on and proactive leadership to community services staff. Handled administrative procedures to meet objectives set by boards of directors or senior management. Provided direct service and support by handling questions for advocacy issues or resolving complaints. Consulted with staff on resolution of complex service issues. Followed established rules, ethical standards, and professional conduct codes that promoted a positive environment. Collaborated with people from various disciplines to provide patients with coordinated care. Administered conflict resolution strategies to help families resolve disputes. Worked with people from various disciplines to provide the best possible care and support for each family. Took part in professional development policies to help improve special family communication. Built positive relationships with parents in order to foster communication and encourage parental involvement in their children's education. Took an active role in the patient and family planning process, providing detailed instructions. Uploaded Audit Reports in a timely manner mandated by the State of Texas. Senior Case Manager/ Senior Administrator -Adult Protective Services-The Texas Department of Family and Protective Services -San Antonio, TX -2017 Advised on policy development and assisted in community program implementation. Supervised other workers and caregivers providing services to clients. Provided information to access financial assistance, legal aid or housing. Identified environmental challenges to client progress through interviews with patient and caregivers. Organized support groups to help families understand and support client or patient. Trained in Mental Health Issues. Trained in the aging process. Prepared detailed reports. Participated in Task Force operations to investigate cases of abuse, neglect and/or financial exploitation. Pushed for operational changes that resulted in cost savings and higher profit margins Had an excellent attendance record and was always on time for work. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away. Attended court hearings Conducted and participated in staff meetings. Collaborated with other professionals to assess client needs. Monitored and evaluated client progress compared to measurable treatment and care plan goals. Educated clients on options to assist in making informed decisions. Advocated for clients to resolve medical or personal crises. Referred client or family to appropriate community resources to obtain support for mental or physical illness. Tracked patient or client care and followed through to provide service effectiveness. Modified treatment plans to accommodate changes in clients' health or progress.Executive Assistant to Chief Administrative Officer The Alamo Colleges District Office - San Antonio, 2015-2016 Helped students improve their educational strategies by providing clear guidance on course selection, progression, and career options. Prepared and maintained accurate records and reports. Adhered to all company policies and procedures. Communicated with team members to ensure smooth workflow. Met production goals and quotas in a timely manner. Provided direct support, guidance, and collaborated with colleagues to address the needs of at-risk learners. Assist senior specialists with research and other tasks. Community Outreach Senior Office Administrator-Catholic Charities MFCC 2010-2012 Developed connections with potential employers and referral sources facilitated community involvement and education for non-profit events by maintaining and developing community partnerships Recorded and analyzed the performance of various programs in order to make proactive service decisions. Assessed team members' strengths and vacancies to match volunteers to open positions. Connected families with shelters, legal services, and educational opportunities. Connected families with resources when children were identified as requiring further evaluation. Collaborated closely with organizations, businesses, and government agencies to create a business-friendly environment. Spoke with community organizations to increase outreach and highlight program successes. Was in charge of monitoring team performance, as well as developing and recommending performance improvement plans and achievement awards. Coordinated team development activities and trainings with senior case managers. Referred students to community resources to improve residents' well-being and quality of life. Educated families and members of the community about domestic violence and its effects on children Provided exceptional services to a diverse client base, including Counseling, case management, education, and job training. EDUCATIONSam Houston State University, Huntsville TX,Masters of Science in Criminal Justice August 2020-August 2022 Texas A&M University of San Antonio, San Antonio, TX, Bachelors of Science in Criminology January 2016-August 2017 Minor Studies: SociologySan Antonio College, San Antonio TX,Associates of Liberal Arts August 2013-December 2015 Oliver Wendell Holmes High School, San Antonio TX, High School Diploma August 2009-August 2012Skills Ability to remain calm, even under the most stressful of situations. Ability to handle confidential information in a discreet, professional manner. Must be detail-orientated; accuracy is imperative. Ability to meet deadlines; customer focused. Excellent oral and written communication skills. Excellent organizational and analytical skills. Ability to be an effective team member and display initiative. Ability to process and follow-up on rush items. Ability to multi-task in a fast-paced environment. Ability to communicate with leadership effectively. Proficient with MS Word and Excel. English and Spanish Literate Effective verbal and written communication skills with employees, community contacts,government officials and participants. Ability to interpret and articulate rules, orders, instructions, and materials. Ability to composereports. Demonstrated sound judgment and even temperament. Ability to maintain self- control in stressfulsituations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstablesituations. Ability to deal tactfully with the public. Attention to detail. Problem solving ability. Ability to deal with multicultural contacts with sensitivity. Basic knowledge of immigration laws, regulations and procedureCertifications Behavioral Mental Health Case Manager Certification (CBHCM) Need For Normalcy Training Certification Caregiver Training Certification Foster Parent Training Certification Child Development Training Certification How To Report Suspected Human Trafficking Training Certification Disaster and Emergency Training Certification Preventing Spread of Diseases Sudden Infant Death Syndrome Training Certification Medical Consent Training Certification Administering Psychotropic Medications Training Certification Supervisor Training Certification BLS Provider Training Certification MANDT Training Certification Webinar: Grief and Loss Training Certification Building Self-Esteem Training Certification Emergency Disaster Plan and Risk Prevention for Staff Training Certification Brain Development, Abusive Head Trauma (Shaken Baby Syndrome) Safe Sleep (SIDS) Training Conflict of Interest Training Certification Duty to Report: Mandated Reporter (Praesidium) Certification Suicide Prevention, Intervention, and Post-vention Training Certification Transportation and Car Seat Safety Training Certification Human Resources Training Certification Trauma Informed Care: ACEs Training Certification TBRI Training Day 1 Training Certification TBRI Training Day 2 Training Certification Trauma and Trauma Informed Care: An Introductory Training Medical Consent. Training for Caregivers (DFPS Link) Training Certification Psychotropic Medication for Children in Foster Care (DFPS Link) Water Safety Training Certification Cultural Diversity Training Certification Preventing and Recognizing Youth Sexual Abuse Training Certification Professionals (DFPS Link) Training Certification Serious Incident Reporting/ Documentation Training Certification Staff Transportation Training Certification Cybersecurity Awareness CertificationLicenses: Security Clearance Drivers LicensePHONE NUMBER AVAILABLEEMAIL AVAILABLESan Antonio, Tx |
