Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-PA-Scranton Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
ChriEMAIL AVAILABLE PHONE NUMBER AVAILABLE Scranton, PA Street Address
SummaryTo obtain a po:jon with growth potential that will allow professional advancement based upon my analytical skills,individual contributions and experience as a bilingual customer service representativeSkills Creativity Leadership OrganizationExperienceTower Home CareHome Health Aide1/2)21 - CurrentBMS Family Health CenterCall Center Representative01/2016 - 01/2021Arbor We CareFront Desk Supervisor01/2012 - 01/2016Arbor We CareCustomer Service Rep.-Front Desk01/2008 - 01/2012 Problem solving TeamworkPersonal responsibility for the care of the clientAappointments when necessary.ist with daily routines and accompany the client to medicalible for answering a high volume of calls,ig patient appointments, contacting and sending,messages to doctors and nursesEnsure that patients had appropriate referrals and verifiedmedical insurance.Performed staff training and educational sessions to comply withthe standard operation procedures of the companyMonitor and coached staff to perform optimallyResponsible for staff scheduling, work assignments, andparticipation in the hiring procesAssignment of case manager to new clientsGeneral office duties that included answering telephones, takingmessages, routing incoming and outgoing mail, andfaxing/scanning documentsUtilized company computer programs including NYCWAY &SECTOR softwareEducation and TrainingMartin Luther King High SchoolHigh School01/1998