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Title Head of Customer Success
Target Location US-NJ-Parsippany
Email Available with paid plan
Phone Available with paid plan
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                                                             Candidate's Name
                                  PHONE NUMBER AVAILABLE       EMAIL AVAILABLE        LINKEDIN LINK AVAILABLE
EXPERIENCE
Arch Insurance Group, INC                                                                                                          New York, NY
Underwriter   Excess Construction Casualty                                                                                       Mar  23   Present
      Analyzed construction contractors  loss history, financial stability, project scope, and other exposures facilitating a $2M growth in
      premium within the Southwest and West Coast region
      Developed and fostered broker relationships across the Southwest and West coast region, achieving 90-95% renewal retention, and
      generating new business opportunities
      Utilized financial models, underwriting tools, and third-party research materials to accurately assess account risks
      Conducted in-depth research on industry trends and emerging developments to proactively adjust the team s risk appetite and
      strategically modify the portfolio for future growth
Facilities USA                                                                                                                     New York, NY
Client Services and Purchasing Associate                                                                                         Sep  22   Mar  23
      Streamlined contractor selection process by negotiating rates and responding to prospect RFP s, resulting in increased client satisfaction
      Utilized Excel and R to collect and organize comparative pricing data, which was effectively presented to clients to secure 109 new
      contracts within 3 months
      Established and tracked individual accountant KPI s and client revenues using Power BI, resulting in increased accountability and insight
Kids in the Game                                                                                                                   New York, NY
Community and Impact Data Analyst                                                                                                 Feb  22   Jan  23
      Led a research project on economic connectedness in relation to upward income mobility which identified and stratified 4 potential
      factors contributing to upward income mobility through secondary and primary data analysis
      Created new surveys that identified a significant drop in emotional development scores from 93% to 64%, which prompted Kids in the
      Game to implement new training methods for coaches
      Identified significant increase in absenteeism by conducting analysis of school absenteeism rates over the past 5 years, leading to
      increased awareness and action on the issue
Chance (Start Up Dating App)                                                                                                       New York, NY
Marketing Intern                                                                                                                  Apr  21   Jul  21
      Utilized traditional grassroots marketing techniques to generate 1000+ user sign-ups prior to the app s launch on the Apple store
      Recruited and managed a team of brand ambassadors to facilitate campaigns effectively gathering user-sign ups and generating leads
      Analyzed market trends using marketing tools such as Google, and Instagram Insights to create PowerPoint and Excel presentations
      involving audience demographics, content interactions, and competitor research

PROJECTS
Life Expectancy Data Analysis
      Utilized multilinear regression modeling to identify primary predictors such as BMI, Education, and Income Composition of Resources
      achieving an 89% accuracy
      Analyzed the WHO dataset using R Studio, identifying key predictors of Life Expectancy
      Delivered comprehensive research findings via a detailed data analysis paper and presentation, effectively communicating the research
      processes and key discoveries

EDUCATION
Weissman School of Arts and Sciences, CUNY Bernard M. Baruch College                                                              New York, NY
Bachelor of Arts                                                                                                                      June 2023
Major: Statistics
SKILLS
Word | Excel | R Studio | Python | Java | SQL | Tableau | Power BI | Data Mining | Insurance | Excess Construction Market | Project
Management | Market Research | Finance Analysis | Business Development | Inferential Statistics | Data Analysis | Risk Management | Client
Relationship Management | Korean | French

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