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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE v PHONE NUMBER AVAILABLE v Washington, DChttps://LINKEDIN LINK AVAILABLE PROFESSIONAL SUMMARYEager to transition into IT, leveraging strong communication, multitasking, and problem-solving skills from clinical and customer service background. Seeking an entry-level position to gain hands-on experience. EDUCATIONGeorge Mason University May 2022B.S, Kinesiology Fairfax, VACERTIFICATIONS, SKILLS & INTERESTS Certifications: CompTIA Security+, CompTIA Network+, CompTIA A+ Skills: Patient/customer care, verbal and written communications, collaboration, multi-tasking, and adaptability Interests: Python, Gaming, Cycling, Muay-Thai, and Guitar PROJECTSWindows Active Directory Virtual Machine Home-Lab Created and configured a Windows Server VM environment including a help desk and user end setup. Resolved common helpdesk issues such as password management, account lockouts, and IP configurations Added and configured printer server, edited group policies, and explored delegation control Mapped network drives, set folder permissions and verified shared drives for domain users Installed and utilized common helpdesk tools such as Spiceworks, PDQ Deploy, PDQ Inventory, and Account Lockout Tool in a VM environmentAdditional IT related projects Laptop storage and memory upgrades, Copper cable/ethernet installation, Router configuration (changing default credentials)WORK EXPERIENCETatte Bakery & Cafe March 2023 CurrentBarista Washington, DC Managed a high volume of client interactions, ensuring efficient service and high satisfaction levels. Maintained quality standards and attention to detail managing multiple tasks and ensuring compliance with protocols. Adapted to various team dynamics and work styles, fostering a positive and collaborative work environment. Jackson Clinics Physical Therapy May August 2022 Physical Therapy Aide/Intern Leesburg, VA Guided and demonstrated exercises for patients undergoing post-surgery recovery or trouble with mobility Coordinated with team members to accurately document billing info and exercise prescription Collaborated with doctors and athletic trainers to ensure high-quality service delivery and user satisfaction Synergy Fitness Group Feb May 2021General Population Intern Washington, DC Created a comprehensive wellness program, showcasing skills in research, development, and implementation of new initiatives. Developed tailored exercise programs to meet diverse client needs, demonstrating strong analytical and customization skills. |
