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OOCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Bualo, NY Street Address
Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the eld. Business DevelopmentReporting familiaritySales professionalRisk MitigationAccount analysis expertiseOperational ReportsFinancial OversightCustomer ServiceKey Bank Bualo, NYBranch Manager06/2015 - CurrentImplemented internal control procedures to minimize risk exposure and maximize protability.Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.Developed strategies to increase customer satisfaction and loyalty. Ensured compliance with established policies, procedures and regulations governing banking operations.Participated in community events to promote brand awareness. Planned work schedules to maintain adequate stang levels. Grew business banking relationships through proactive outreach. Supported outside sales force in servicing and obtaining new business. Established and built customer relationships through targeted outreach and initiatives.Kenmore East Senior High School Tonawanda, NYHigh School Diploma06/1988Black Achiever award recipientAward from New York Senate for nancial education in the community Award from common council of Bualo NY in nancial education in Small Business Award from county comptroller for Mortgage Education SummarySkillsExperienceEducation and TrainingAccomplishmentsActivities and HonorsBoard Chair for the Historic Murcian's ClubI serve on the advisory board for St. Joseph College