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Candidate's Name
CUSTOMER SERVICECONTACTPHONE NUMBER AVAILABLEStreet Address
EMAIL AVAILABLEOBJECTIVEDedicated and results-driven customer service professional with over ten years of experience in resolving customer inquiries and complaints. Proven track record of delivering exceptional service and exceeding customer satisfaction goals.SKILLSCommunicationProblem-solvingMultitaskingConflict resolutionAttention to detailTime managementEXPERIENCECUSTOMER SERVICECinemark Theatre Fayetteville, Ga. (2017-present)Provide exceptional customer service by assisting patrons with ticket purchases and seat arrangements.Resolve customer complaints and concerns in a professional and timely manner.Collaborate with management and coworkers to ensure a positive movie going experience for all customers.CUSTOMER SERVICEAbsolute Flowers McDonough, Ga. (2021-2023)Extensive experience in floral design, including arranging and creating custom arrangements.Ability to work in fast-paced environments while maintaining a positive attitudeStrong background in customer service with exceptional communication and problem-solving skills.FLORAL DESIGN MANAGERHuddleston Florist Fayetteville, Ga. (2019-2020)Managed team of 3 designers and 3 delivery drivers to create and execute floral arrangements for events.Overseen inventory management ordering and quality control. Collaborated with clients to understand their vision and ensure satisfaction.CUSTOMER SERVICE / FLORAL DESIGNERJans Flowers and Gifts Fayetteville, Ga. (2011-2019)Skilled in floral design with experience creating arrangements for weddings and eventsProven ability to work under pressure and prioritize multiple tasks efficientlyExcellent problem solving skills and ability to handle customer inquiries and complaints professionally3+ years of customer service experience in retail environments with strong communications skills.CUSTOMER SERVICE/FLORAL DESIGNMichaels Arts and Crafts Fayetteville, Ga. (2008-2019)Designed and arranged floral displays for weddings, events and every day occasions.Assisted customers in selecting the perfect floral arrangements for their needs.Managed inventory, ordered supplies and maintained a clean and inviting store environment.Provided exceptional customer service, resolving issues promptly and professionally.EDUCATIONHIGH SCHOOL DIPLOMAJonesboro Sr. High Jonesboro, Ga. (1975-1979)REFERENCESGail Brown (owner) Jans FloristPHONE NUMBER AVAILABLEMichele Yarbrough (owner) Absolute Flowers and GiftsPHONE NUMBER AVAILABLEShelby Yarbrough (office manager) Absolute Flowers and GiftsPHONE NUMBER AVAILABLE/pre>