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SENIOR TECHNICAL PROJECT MANAGERPHONE NUMBER AVAILABLE EMAIL AVAILABLELINKEDIN LINK AVAILABLE Atlanta, GASUMMARYPMP-certified Technical Project Manager with 10 years of experience leading IT projects through all phases of the SDLC. Highly organized professional skilled in managing and integrating onsite and offshore teams. Proven success in delivering complex implementations, cloud technology, modernization, migrations, and support projects across sectors including Oil & Gas, Retail, Pharmacy,Supply Chain, Healthcare,IVR and Network domains. Expert in both agile and waterfall methodologies, with a track record of driving high-quality outcomes for major companies such as Keysight Technologies, AT&T, Centers for Medicare & Medicaid Services, JCPenney, GAP, Walgreens, Advance Auto Parts, and British Petroleum. PROFESSIONAL EXPERIENCEEmployer : Keysight 2021 - 2022Role : Technical Project Manager Atlanta,GAManaged the cloud services program, leading multiple agile teams through quarterly planning, scrum ceremonies, and PSI deliveries, and presenting outcomes to stakeholdersPerformed dual roles as Product Owner and Scrum Master for Keysight Cloud Services and IoT teams, in addition to traditional PM responsibilities, to drive cloud program successDefined and developed cloud product roadmaps for Keysight, identifying new needs and opportunitiesOversaw recruitment for engineers, interns, and campus hires, handling all aspects of the hiring process and team integrationManaged project scope, changes, and status reporting, providing updates on milestones, deliverables, risks, and dependencies to leadership Established goals and KPIs for new product launches, ensuring alignment with strategic objectivesConducted performance reviews and managed a team of 9 direct hires and contractors, providing leadership across departments Collaborated with UX, QA, and DevOps teams for the development and deployment of cloud componentsLed cross-functional teams to address major challenges, working closely with product managers and leadership to prioritize initiatives Handled product backlog, product strategy,risk management, and release management for 10-12 cloud epics/projects, ensuring effective communication throughoutEmployer : Infosys 2017 - 2018Role : Technical Project Manager, Client : AT&T Alpharetta,GA Managed the E2E delivery of the Sports IVR system for AT&Ts DirecTV subscribers, ensuring alignment with project deadlines and quality standards Evaluated business priorities and monitored project progress to ensure timely completion and adherence to requirementsCollaborated with business users and client management to refine backlog, user stories and to ensure alignment with organization's goals Facilitated agile ceremonies including daily scrums, sprint planning, and retrospectives to drive agile project management and continuous improvement Led cross-functional teams through development, testing, and deployment phases, facilitating smooth project executionNegotiated with third party vendors to ensure timely delivery of wave and grammar files essential for the IVR systemCommunicated to senior management KPI including different product metrics and customer feedbackCERTIFICATIONSProject ManagementProfessional (PMP)Certified Scrum Master (CSM)AWS Certified CloudPractitionerHashicorp Terraform CertifiedAssociateITIL 4 FoundationSKILLSAgile Scrum Kanban SAFe ITILTesting Test Driven DevelopmentChange Management HiringRisk Management ConfluenceBusiness Analysis User StoriesProduct Management MentoringMicrosoft Project MS ExcelPerformance Review BudgetingStakeholder ManagementPeople Management QATECHNICAL SKILLSAWS Terraform Cloud TechnologiesSAAS PAAS IoT Java SpringHibernate RDBMS SQL NoSQLMicroservice Web ServicesREST API GCP Azure DevOpsEDUCATIONBachelor of Technology,Electronics &TelecommunicationEngineeringUniversity of Kerala, India2003 - 2007EqPROFESSIONAL EXPERIENCEEmployer : Turning Point Global Solutions 2015 - 2017 Role : Accessibility Lead, Client : CMS Rockville, MD Enhanced Section 508 compliance for the Advanced Provider Screening System, raising accessibility from 55% to 96% by leading UI changes and implementing best practicesDesigned and developed UI components and Spring/Hibernate solutions for Centers for Medicare & Medicaid Services projects, driving improvements in functionality and user experienceMonitored Tomcat logs across server environments to troubleshoot and resolve issues, ensuring system reliabilityDirected requirement analysis, technical design, SQL query tuning, and testing, streamlining development and improving performance Guided the team on incident management and Section 508 troubleshooting, while managing development, enhancements, and maintenance requests Communicated client feedback and documented lessons learned to improve future projectsEmployer : Infosys 2007 - 2011Role : Scrum Project Lead, Client : JCPenney Plano,TX Played onsite coordinator role and mentor for offshore developers Attended scrum ceremonies including daily standup, sprint planning and retrospective meetingsDelegated tasks and responsibilities to offshore team as necessary Designed and developed various GUI, server side components and web services for Production Planning SystemAccomplished test driven development by using JUnit and Mockito Ensured conformity to build quality standards using multiple tools Role : Technology Analyst, Client : GAPSupervised the analysis, design, implementation, testing and documentation of multiple Java and PL/SQL components. Significantly improved the performance of java batch programs using multithreadingActively mentored the team; allocating tasks among team members and guiding team during the implementation and testingConducted weekly meetings, helping to facilitate communication and maximize productivityRole : Project Lead, Client : WalgreensSuccessfully delivered multiple projects simultaneously for Walgreens Pharmacy, ensuring alignment with business goals and timely milestone achievement Optimized team performance by mentoring new hires on technical and business aspects and leveraging MPP for effort analysisEnhanced transparency and accountability by documenting and reporting developer performance to senior management; led all phases of application development from requirements analysis to testingAdvanced defect prevention strategies through Fishbone diagrams and Pareto charts, significantly increasing team awareness and quality Directed internal status reviews and communicated milestone progress to senior leadership; trained the team on UML to improve project clarity and execution Role : Senior Software Engineer, Client : Advance Auto Parts Led design documentation and created end-user technical guides Redesigned use case and class diagrams with Rational Rose Managed unit and integration testing for the application Fulfilled Knowledge Management Prime role across multiple projects Role : Project Lead, Client : British PetroleumManaged daily support and release activities of the application, including patch documentation and coordinating global issue resolutions with clients and third party vendorsProduced and analyzed monthly project quality metrics reports, providing insights that drove improvements in project performance and delivery Developed and led a mentorship program enhancing team cohesion, accelerating onboarding processes, and fostering professional development Designed and implemented PL/SQL scripts for data migration and extraction from Oracle databasesPROUD OFManaging globallydistributed teamsseamlesslyOver the years, I have had theopportunity to manage resourcesdistributed globally both offshoreand onsite. Managing multiplecross-functional teamsconcurrently.Multi domain and CloudexperienceWorked and led teams in Oil &Cloud, Retail, Supply chain,HealthCare and Networkdomains through full SDLC cyclesIssue ResolutionBringing together conflictingstakeholders under one umbrellaand helping them achievecommon goalsHealthcare 508accessibilityImproving 508 accessibility ofthe APS application from 55% to96% for CMS (Centers forMedicare & Medicaid Services)Tackling AcquisitionsStrategically and sensitivelyhandling projects during mergersand acquisitionsResource ManagementLeading, coaching and managingengineers with 0 - 40 years ofexperiencebbbbbb |