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Title Project Management Digital Marketing
Target Location US-FL-Miami
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SUMMARYResults-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer several years of experience to new role dedicated to achieving exceptional results on tight timetables. SKILLSCustomer AcquisitionDigital MarketingRetail MarketingPartnership MarketingMarketing campaign managementPartnership DevelopmentData AnalyticsPublic and Media RelationsProgram MarketingMarketing campaignsAdvertising ManagementStrategic PlanningSales EnablementGo-to-market strategy developmentBrand DevelopmentMarketing campaign developmentMarket AnalysisStaff ManagementVendor RelationsCustomer Relationship Management (CRM)Corporate CommunicationsCampaign ManagementProduct DevelopmentProject ManagementEXPERIENCESales Associate, Coral Springs Auto Mall, March 2024-June 2024 Coral Springs, FloridaConducted inventories on a regular basis to track stock levels. Maintained cleanliness of store environment including floors, windows, displays. Performed cashier duties such as accepting payments, issuing receipts and counting money back change.Tracked sales performance metrics to identify trends in market place. Assisted customers with product selection, sizing and styling. Provided accurate information about products, prices and services. Attended weekly team meetings to review performance goals and objectives. Upsold additional items based on customer interests and needs. Handled customer complaints in a professional manner. Developed promotional strategies to increase sales volume. Demonstrated product features and benefits for customers' needs. Greeted customers and provided exceptional customer service. Used technology resources to assist customers in locating and selecting items. Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.Developed trusting relationships with customers by making personal connections. Sold various products by explaining unique features and educating customers on proper application or usage.Helped customers find specific products, answered questions, and offered product advice. Engaged customers in friendly, professional dialogue to determine needs. Built and maintained relationships with peers and upper management to drive team success. Assisted teammates with sales-processing tasks to meet daily sales goals. Assessed customer needs to provide assistance and information on product features. Adapted sales strategies based on customer interactions and feedback to improve results. Worked with fellow sales team members to achieve group targets. Answered incoming telephone calls to provide store, products and services information. Greeted customers to determine wants or needs.Marketing Manager, CGM Consulting Solutions, January 2017-June 2023 Miami, FloridaSupervised a team of junior marketers in executing various projects. Managed social media accounts and campaigns.Created content for promotional materials, including brochures, flyers, and websites. Monitored competitors' activities to keep up with industry trends. Maintained relationships with key customers through regular communication. Generated ideas to increase sales through creative promotions. Developed and implemented marketing plans for new products. Planned events such as webinars or seminars to engage customers. Coordinated with external vendors to produce promotional items such as t-shirts and mugs. Collaborated with internal teams on product launches and advertising strategies. Delivered compelling sales presentations to demonstrate expert product knowledge. Drove consistent, relevant traffic and leads from our social network presence. Tracked, analyzed and reported on marketing program results. Identified opportunities for new client acquisition through various marketing channels. Planned and executed campaigns for corporate promotion, launching of new product lines. Coordinated with sales teams to develop mutual approaches to problems and opportunities. Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.Created marketing policies and procedures, evaluating and revising to maximize team efforts. Assessed projects against budgets and timelines, keeping team and assignments on task. Delivered marketing strategy updates to upper-level management. EDUCATION AND TRAININGHigh School DiplomaMiami Sunset Senior High School, Miami FL June 2016 Some College (No Degree)Sales And Marketing Education, MDCC, Kendall

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