Candidate Information Name Available: Register for Free Title Customer Service Call Center Target Location US-IL-Rockford Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

Candidate's Name
Rockford, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCustomer Service Team ManagerAlorica Inc-Rockford, ILAugust 2011 to August 2024Addressed and resolved customer product complaints Oversaw call center employees to ensure customer satisfaction goals were consistently met. Researched complex problems and resolved issues in a timely manner Customer Service RepresentiveFast Lane Citgo-Rockford, ILJanuary 2010 to August 2011Responsible for mobile telephone sales, customer troubleshooting, telephone accessories ordering, and tracking mobile telephone inventory. Responsible for U-Haul rentals, customer engagement and concern resolution Assistant ManagerFord Daycare Center-Rockford, ILMarch 2003 to January 2010Plan and implement activities stimulating growth in language, social and motor skills. Supervise 7 to 10 children ranging in ages one to four. Prepare lesson plans for reviewObserve and monitor play activitiesEducationA.A.S. in Business AdministrationRockford Career College - Rockford, ILNovember 2008Skills Time management (8 years) Written and verbal (10+ years) Word Customer service (8 years) Cash Handling (2 years) Management (8 years) Organizational Skills Inventory (2 years) Microsoft Office problem solving (8 years) training (8 years) Payroll (8 years) Administrative Assistant Accounts Payable Outlook Receptionist Billing Team Management Telemarketing Recruiting Office Management Administrative ExperienceCertifications and LicensesCPR CertificationDriver's LicenseAdditional InformationCore Competencies Excellent time management  Outstanding presentation ability Strong customer service skills  Extremely energetic and brilliant Proficiency in developing and maintaining  Excellent written and verbal communication efficient working relations skills Computer knowledge including Microsoft  Able to identify difficult problems and Office Word, Power Point, Outlook and Access search related information to evaluate options and solutions